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January 19th, 2012 10:00

Solaris servers reporting hard errors against VCM device

Hi,

As a part of daily health check,our solaris servers are executing the command "iostat -En |grep -i soft" and it reporting below errors

uatlkatp2orp003:/root # iostat -En |grep -i soft                   
c0t1d0       Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 
c0t0d0       Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 
c0t3d0       Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 

c1t50060482D52E7B77d60 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d59 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d58 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d57 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d56 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d55 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d54 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d53 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d52 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c1t50060482D52E7B77d0 Soft Errors: 0 Hard Errors: 16 Transport Errors: 0

c2t50060482D52E7B78d60 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d59 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d58 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d57 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d56 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d55 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d54 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d53 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d52 Soft Errors: 0 Hard Errors: 1 Transport Errors: 0

c2t50060482D52E7B78d0 Soft Errors: 0 Hard Errors: 16 Transport Errors: 0

It reporting 16 hard errors against the VCM device and everyday the servers alarming for this.This issue is happening  only in few servers.We ran the command in few other solaris server and that not reporting any errors.Since the VCM device is WD mode,it will report the error,but not sure only few servers reporting this.

Any suggestion to resolve this ?

93 Posts

January 20th, 2012 07:00

Hi,

Suggest you to open a case with EMC support .

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