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22 Posts
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2706
October 14th, 2011 12:00
RDF link not operational
Hello,
We are frequently getting SRDF link not operational errors.
One of RA goes offline and coming back online quickly.
We are using a Gig E between the frame for SRDF and my network team says that they dont see any errors on the switches and EMC support says they dont see any errors on the frames.
RE-10D Symm RDF (11) Warning 0x0020
A single RDF link in an RDF group is not operational
Symm RDF (27) Warning 0x0021
A single RDF link in an RDF group is now operational after a 'Single Link Down' event
and we have ECC monitoring which generates lot of emails for these errors.
Please advice....
Thanks,
Ram.
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sauravrohilla
859 Posts
0
October 16th, 2011 03:00
If Box is not reporting any loss of link on the RE ports then open a support ticket with EMC to investigate further.
regards,
Saurabh
SKT2
2 Intern
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1.3K Posts
0
October 17th, 2011 17:00
since you have not menioned the model and enguinity version. mine was a VMAX with 5874 CE Action Required: replace GigE SLIC ES-4, IOM Carrier A (7), GigE IO Module 5 (07G/H) Issue Description: MAC address corruption on GigE SLIC, causing link drop on RE-07h Contact Name: Contact Number and Time: Location of Logs: DU/DL: No Knowledge base ID: new KB will be written for this issue