How to delete Orphaned RDF groups ?

list groups:

symcfg list -sid 1234 -RA ALL -switched

symrdf removegrp -sid 1234 -label

removegrp command not working

D:\Anoop>symrdf -sid 4763 removegrp -rdfg 11   -nop

Could not find any valid (online and connected) RA Director to use for remote call

Hello

It looks from the output of the command that you have also removed the connection for that rdf group to its remote Array. For the removegrp to work it has to have a connection to the remote group as it has to ‘clean up’ the group connection on both sides.

If all you have done is unzoned the RAs then you should put the zoning back in. Otherwise you will have to open a SR with the Service Center and get them to check out the connectivity.

If connectivity to the remote Array is no longer possible then with any Symmetrix running 5875 code and below will require intervention by the hardware lab to enable you to remove the group if connectivity resumption is not an option.

Sam Claret

Technical Support Engineer III

Hi Anoop,

As Sam mentioned that you wont be able to delete the rdfg if the remote symm is unzoned and you must engage PSE labs to delete it from Inlines. However, the new VMAX 40k provides this feature to delete the rdfg even if the remote symm is no longer present.

regards,

saurabh

Hi All,

Here the source array is not available.I will not be able to connect it back.This is a DMX4 array.So if I contact PSE lab,can they able to delete it.I have opened a chat with Windows support and they are telling to engage local CE.So I want to know if PSE Lab can do this remotely..

Thanks in advance

yes, they can do it remotly (via ESRS or modem dial-in)

Windows team works on Solution Enabler and this cant be fixed using the Solution Enabler. You should open a chat with Symmetrix group.

regards,

Saurabh

I have opened Sr with PSE Lab and they have deleted the groups...Thanks.