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December 15th, 2010 06:00

ECC email alerts

Hi all,

          We have ECC application which is already installed. Now we want to get alerts via email.. Is there any way to create email alerts now. 

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20.4K Posts

December 19th, 2010 07:00

Edit the 'SMTP host' field in \ECC\ECC_inf\data\ecc_inf_hostname\data\ecc_server.ini

and then reboot ECC server.

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20.4K Posts

December 15th, 2010 06:00

yes, there a lot of things you can get email for, best way is to read ECC admin guide

ControlCenter 6.0 Administrators Guide

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14 Posts

December 17th, 2010 07:00

As per the document, i am able to create a mgmt policy, i am able to add my email-iD's.. but still i am not getting alerts through email..In doc i found

"To send e-mails, the ControlCenter administrator must configure ControlCenter for SMTP notification during installation of the ECC Server."

I am not sure about the SMTP details.. Please let me know

In ECC where to see whether SMTP notification is configured or not.. ?

How to enable the SMTP notification now?

Please let me know.

Is it any other possible way to get alerts through email without configuring SMTP.

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2.1K Posts

December 19th, 2010 14:00

So have you updated the alerts that you want to receive e-mail from to use the new policy you created? Until you do this all you have is a management policy with nothing using it.

You will need to go to each alert and edit it. On the Actions tab there is a drop down to select the Management Policy. This is where you should see your new Management Policy. Select it here.

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14 Posts

December 20th, 2010 08:00

Hi Dynamox,

           In this file what i have to edit..

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14 Posts

December 20th, 2010 08:00

Allen,

       I am able to create the management policy and i have added the policy in each tab.. But in doc says, " to send a emails, the ECC admin must configure the SMTP " ..Please let me know how to configure the SMTP ..

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20.4K Posts

December 20th, 2010 09:00

12-20-2010 12-51-07 PM.png

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14 Posts

December 20th, 2010 10:00

Yes i did the NSlookup and i am able to find the name..let me know whether we have to give that host name in SMTP host or IP address is fine ?

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14 Posts

December 20th, 2010 10:00

As per your update i verified the ecc_server.ini file and found IP address mentioned in the SMTP host .. I need to know whether IP address is fine instead of giving host name.


restart after failure = yes
# The email address to be used to send out policy notifications. Can be
# either a full address or just the user name part. If the latter, then
# the smtp host as the hostname to construct the full email adderss.
# If this is left unspecified, then the default EMC_Control_Center is
# used for the user name (and smtp host for hostname).
#email from =
smtp host = (IP address mentioned)

Log Network Data=yes
Remote Install Directory = D:\ECC\media_rep\remoteinstall

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20.4K Posts

December 20th, 2010 10:00

do nslookup on that ip address ..i am sure your email guys would put it in DNS.

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20.4K Posts

December 20th, 2010 10:00

i did not see anything in the guide, but i would use DNS  name ..this way if SMTP server IP address changes ..you won't have to make changes in that file and restart ECC server.

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