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December 15th, 2010 06:00
ECC email alerts
Hi all,
We have ECC application which is already installed. Now we want to get alerts via email.. Is there any way to create email alerts now.
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dynamox
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December 19th, 2010 07:00
Edit the 'SMTP host' field in \ECC\ECC_inf\data\ecc_inf_hostname\data\ecc_server.ini
and then reboot ECC server.
dynamox
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December 15th, 2010 06:00
yes, there a lot of things you can get email for, best way is to read ECC admin guide
ControlCenter 6.0 Administrators Guide
nanda975
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December 17th, 2010 07:00
As per the document, i am able to create a mgmt policy, i am able to add my email-iD's.. but still i am not getting alerts through email..In doc i found
"To send e-mails, the ControlCenter administrator must configure ControlCenter for SMTP notification during installation of the ECC Server."
I am not sure about the SMTP details.. Please let me know
In ECC where to see whether SMTP notification is configured or not.. ?
How to enable the SMTP notification now?
Please let me know.
Is it any other possible way to get alerts through email without configuring SMTP.
Allen Ward
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December 19th, 2010 14:00
So have you updated the alerts that you want to receive e-mail from to use the new policy you created? Until you do this all you have is a management policy with nothing using it.
You will need to go to each alert and edit it. On the Actions tab there is a drop down to select the Management Policy. This is where you should see your new Management Policy. Select it here.
nanda975
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December 20th, 2010 08:00
Hi Dynamox,
In this file what i have to edit..
nanda975
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December 20th, 2010 08:00
Allen,
I am able to create the management policy and i have added the policy in each tab.. But in doc says, " to send a emails, the ECC admin must configure the SMTP " ..Please let me know how to configure the SMTP ..
dynamox
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December 20th, 2010 09:00
nanda975
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December 20th, 2010 10:00
Yes i did the NSlookup and i am able to find the name..let me know whether we have to give that host name in SMTP host or IP address is fine ?
nanda975
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December 20th, 2010 10:00
As per your update i verified the ecc_server.ini file and found IP address mentioned in the SMTP host .. I need to know whether IP address is fine instead of giving host name.
restart after failure = yes
# The email address to be used to send out policy notifications. Can be
# either a full address or just the user name part. If the latter, then
# the smtp host as the hostname to construct the full email adderss.
# If this is left unspecified, then the default EMC_Control_Center is
# used for the user name (and smtp host for hostname).
#email from =
smtp host = (IP address mentioned)
Log Network Data=yes
Remote Install Directory = D:\ECC\media_rep\remoteinstall
dynamox
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December 20th, 2010 10:00
do nslookup on that ip address ..i am sure your email guys would put it in DNS.
dynamox
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December 20th, 2010 10:00
i did not see anything in the guide, but i would use DNS name ..this way if SMTP server IP address changes ..you won't have to make changes in that file and restart ECC server.