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1 Rookie
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100 Posts
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740
January 28th, 2013 02:00
Can't find Symmetrix in slc site when searching by serial number
Hello,
I'm new in Symmetrix world.
I've just recieved my RSA token and logged to slc site and now i'm trying to search Symmetrix by s/n, but i can't find it.
I'm a partner, so can you someone tell me which system can i see in slc site when i searching by s/n?
Thank you.
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Vipin VK
2 Intern
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812 Posts
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January 28th, 2013 03:00
Are you the service provider for this box ?
In my understanding, you will be able to access a box which are being supported by you/your team only.
angel_isakov
1 Rookie
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100 Posts
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January 28th, 2013 04:00
No, i'm not.
This Symmetrix is not supported by us.. so i can view/request credential only for equipment that is sold or supported by us?
Vipin VK
2 Intern
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812 Posts
0
January 28th, 2013 04:00
Yes, in my understanding. You can confirm the same from your local EMC CE/ASR.