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January 31st, 2025 13:23

Will Dell Support Assist install on Windows 11 Pro?

Did Dell develop a working version of Dell Support Assist to run on Windows 11 Pro?  I cant get it to install.  Does anyone have a link to a working version?

Mickey

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45.2K Posts

January 31st, 2025 20:32

Always include exact PC model in your posts.

SupportAssist should run in Win 11. What version are you trying to install and what error message(s) do you get?

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1.6K Posts

February 3rd, 2025 19:17

Did Dell develop a working version of Dell Support Assist to run on Windows 11 Pro?  I cant get it to install.  Does anyone have a link to a working version?

Hi MickeyAgee:

"Working" is a relative term.

The installer for the latest Dell SupportAssist for Home PCs is available at https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe,.  The minimum system requirements posted <here> in the SupportAssist v4.6.x release notes confirm that SupportAssist v4.6.x is compatible with 64-bit Win 10 v1809 or higher and Win 11.

The support article Dell SupportAssist for PCs and Tablets Installation Issue explains how to perform a clean reinstall of SupportAssist if you are having problems with your v4.6.x installation, and there is a companion video at Dell SupportAssist Clean Reinstallation.

 

Before you install the current SupportAssist v4.6.3 I'd suggest you also read my  02-Jan-2025 post in WjSturgis' Support Assist Will Not Run about known bugs in recent releases of SupportAssist v4.6.x and an upcoming bug fix for v4.6.3.  If you require further assistance please answer the questions posted <above> on 31-Jan-2025 by RoHe.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5371 * Firefox v134.0.2 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.5.158-1.0.5135 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

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