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July 18th, 2024 15:50

White screen when i run Supportassist

Precision 5560

Precision 5560

why when i run supportassist app dell it shows white screen how to fix it please help me

just like the below image that I send it 

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July 19th, 2024 02:16

Setting up a new XPS 8960, same thing.  I ended up going to https://www.dell.com/support/home/en-us and let it 'Detect this PC'.

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January 24th, 2025 10:27

I’m having the same issue with the white screen when I try to run SupportAssist. I’ve tried restarting and reinstalling, but no luck. Has anyone figured out a real fix for this? I’m wondering if it’s a driver issue or something else.

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