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June 20th, 2025 01:30
Unable to log in to my pc
Am not able to log n to my laptop it's saying "something happened and your pin isn't available".click to set up pin
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Unsolved
1 Rookie
•
1 Message
0
27
June 20th, 2025 01:30
Am not able to log n to my laptop it's saying "something happened and your pin isn't available".click to set up pin
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anne_droid
3 Apprentice
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649 Posts
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June 20th, 2025 11:51
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
While I would advise against just resetting your PIN, in case of malware having been installed.
Under the PIN entry box, maybe some alternate options............
On the Windows sign-in screen, click Sign-in options below the PIN box.
Select the Password (lock icon) option.
Enter your regular account password to log in.
This works if you remember your Microsoft or local account password.
Next consider .....
YOU MUST DO THIS VIA YOUR MICROSOFT ACCOUNT
Reset Your PIN from the Lock Screen (Microsoft Account Only)
On the PIN entry screen, click I forgot my PIN below the PIN box.
Follow the prompts to verify your Microsoft account password and identity (via email or phone).
Set a new PIN and then log in with it.
This requires internet connection and a Microsoft account login.
If in doubt please ask.