Unsolved
1 Rookie
•
1 Message
0
55
December 1st, 2024 11:34
System errors all over
Inspiron 3531
I cannot install system update, run NET 2.0 or 3.5 and my computer isnt recognizing phones when plugged into either port 1 or 2. Also cannont install SupportAssist
No Events found!
lmacri
3 Apprentice
•
1.7K Posts
0
December 2nd, 2024 13:56
Hi wrklestech:
What is your Windows operating system? If Win 10 please include the edition (Home or Professional), version and OS build number. To find this information open a Run dialog box (Windows key + R) and enter winver.
When you say that you "cannot install system update" does this mean that Windows Update fails to install available updates for your operating system? If so what error message do you see and when did this problem start? What steps, if any, have you taken to try and fix this problem?
Please note that a new version of SupportAssist v4.x is expected to be released soon and the system requirements <here> in the November 2024 release notes state this new version will require Win 10 or higher and Microsoft .NET Desktop Runtime 8.0.x. NOTE: The current SupportAssist v4.0.3 has similar system requirements but requires Microsoft .NET Desktop Runtime 6.0.x, which reached end of support on 12-Nov-2024.
-----------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5131 * Firefox v133.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.2.154-1.0.5101 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)