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July 20th, 2023 12:00

Supportassist recovery recovered to an old backup

Recently i had an issue with my SSD so i had to reinstall Windows. i used to support assist software to reset it to a factory image and reinstalled Windows 10. I put my files on a USB flash drive and then restored it using the support assist software. However it the backup it gave me was not current. it was one from 2021. So now i am missing 50% of my important files! is there anyway to get them back?

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July 20th, 2023 14:00

If you have backup your important files regularly, use those backup instead.  Try your cloud drives to see if they were sync before the operating system reset.

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