Unsolved
2 Posts
0
746
February 24th, 2023 16:00
SupportAssist OS Recovery Blue Screen
Alienware x15 R2
Hello! I made a clean Windows 11 Pro install from usb drive (format whole disk). So i decided to install SupportAssist OS Recovery Tool. Installation was successful, recovery partition was created successfully. But if i will try to boot from SupportAssist OS Recovery using F12, i see just empty blue screen for 1 minute and then notebook shutdown. How can i make it load correctly? I don't know what to do because windows install is completely fresh and clean and after that i only install drivers and dell software.
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DELL-Brad L
Community Manager
•
2.7K Posts
0
March 3rd, 2023 21:00
Were you able to get this resolved?
Xopek
2 Posts
0
March 18th, 2023 03:00
No, and the only solution from official support is to reinstall whole system - which is not an option for me