Supportassist not working

Here are logs.

2024-11-14 21:06:38,424 [4.6.0.16649] [31956 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtility - Error occured while fetching SystemComponents: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

2024-11-14 21:06:38,432 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\413be5e4-df6f-410a-8a06-1142d552cac8\ProjectType.xml
2024-11-14 21:06:38,451 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Installer Started with Arguments: noargument. UI visible: True
2024-11-14 21:06:38,452 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Current Culture being Set: en-US
2024-11-14 21:06:38,869 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - >>Mainwindow - Ctr.
2024-11-14 21:06:38,949 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Load the MainWindow
2024-11-14 21:06:38,950 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Mutex Created New : True
2024-11-14 21:06:38,953 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - HandleFirstInstance Started
2024-11-14 21:06:39,049 [4.6.0.16649] [31956 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\413be5e4-df6f-410a-8a06-1142d552cac8\ProjectType.xml
2024-11-14 21:08:16,313 [4.6.0.16649] [31956 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.App - Application Exit Code on Exit Event error
2024-11-16 16:47:17,603 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Manufacturer Value : Alienware
2024-11-16 16:47:17,613 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\5c74e6ef-4144-4ee4-8fdf-42c680aa1c87\ProjectType.xml
2024-11-16 16:47:17,630 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Installer Started with Arguments: noargument. UI visible: True
2024-11-16 16:47:17,630 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Current Culture being Set: en-US
2024-11-16 16:47:18,195 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - >>Mainwindow - Ctr.
2024-11-16 16:47:18,305 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Load the MainWindow
2024-11-16 16:47:18,305 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Mutex Created New : True
2024-11-16 16:47:18,309 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - HandleFirstInstance Started
2024-11-16 16:47:18,411 [4.6.0.16649] [13684 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\5c74e6ef-4144-4ee4-8fdf-42c680aa1c87\ProjectType.xml
2024-11-16 16:47:18,725 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Invoke NamePipe Call Initialized for: GetInstallerInitialSettings
2024-11-16 16:47:18,783 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Namepipe client request: {"RequestType":"GetInstallerInitialSettings","RequestArguments":[],"Response":null}
2024-11-16 16:47:18,783 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - Processing pipe client request started.
2024-11-16 16:47:18,787 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Pipe client connection initialization started
2024-11-16 16:48:18,784 [4.6.0.16649] [13684 - 10] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Namepipe client connection failed: The operation has timed out.
2024-11-16 16:48:18,785 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Namepipe client connection closed successfully.
2024-11-16 16:48:18,785 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - PipeClient connection status: False
2024-11-16 16:48:23,787 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - Processing pipe client request completed.
2024-11-16 16:48:23,787 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Request status: ERROR: Response failed
2024-11-16 16:48:28,789 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\5c74e6ef-4144-4ee4-8fdf-42c680aa1c87\ProjectType.xml
2024-11-16 16:48:28,792 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.Utilities.RegistryUtilityExtn - HKEY_LOCAL_MACHINE\SOFTWARE\Dell\SupportAssist ProManage : Not exists
2024-11-16 16:48:28,792 [4.6.0.16649] [13684 - 10] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - All prerequisite product check passed
2024-11-16 16:48:28,817 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.SupportAssistInstaller.AutoUpgradeHelper.CheckForAutoUpdate - Downloading catalog from FTP
2024-11-16 16:48:28,821 [4.6.0.16649] [13684 - 11] DEBUG Dell.SupportAssist.Client.Utilities.DirectoryUtility - Creating directory C:\Users\brent\AppData\Local\Temp\SupportAssistAgent\b883dee6-515c-491a-8092-5c8da78f094f
2024-11-16 16:48:28,822 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.Utilities.DirectoryUtility - C:\Users\brent\AppData\Local\Temp\SupportAssistAgent\b883dee6-515c-491a-8092-5c8da78f094f has any file links or is it a Junction: False
2024-11-16 16:48:28,846 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.DownloadManager.DownloadManager - Download URL: https://xxx.xxx.xxx.xxx/serviceability\catalog\xxx.xxx.xxx.xxx | Can resume: False
2024-11-16 16:48:28,871 [4.6.0.16649] [13684 - 11] DEBUG Dell.SupportAssist.Client.DownloadManager.SaProjectTypeHelper - Getting ServiceTag HashValue
2024-11-16 16:48:28,882 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\5c74e6ef-4144-4ee4-8fdf-42c680aa1c87\ProjectType.xml
2024-11-16 16:48:28,882 [4.6.0.16649] [13684 - 11] ERROR Dell.SupportAssist.Client.DownloadManager.DownloadManager - Exception at CreateHttpRequestObject Could not find file 'C:\Users\brent\Downloads\applicationSettings.json'.
2024-11-16 16:48:29,024 [4.6.0.16649] [13684 - 16] DEBUG Dell.SupportAssist.Client.DownloadManager.DownloadManager - FileName : SUPPORTASSISTAGENTCATALOG.CAB. Is resume supported: True
2024-11-16 16:48:29,027 [4.6.0.16649] [13684 - 16] DEBUG Dell.SupportAssist.Client.DownloadManager.DownloadManager - Attempting to download SUPPORTASSISTAGENTCATALOG.CAB without resume capability.
2024-11-16 16:48:29,031 [4.6.0.16649] [13684 - 16] INFO Dell.SupportAssist.Client.DownloadManager.DownloadManager - Started the download of the file : SUPPORTASSISTAGENTCATALOG.CAB | Total Size: 15839 | Current Size: 0
2024-11-16 16:48:29,031 [4.6.0.16649] [13684 - 16] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\5c74e6ef-4144-4ee4-8fdf-42c680aa1c87\ProjectType.xml
2024-11-16 16:48:29,031 [4.6.0.16649] [13684 - 16] ERROR Dell.SupportAssist.Client.DownloadManager.DownloadManager - Exception at CreateHttpRequestObject Could not find file 'C:\Users\brent\Downloads\applicationSettings.json'.
2024-11-16 16:48:29,111 [4.6.0.16649] [13684 - 16] INFO Dell.SupportAssist.Client.DownloadManager.DownloadManager - Server did not return the partial content. So, resume capability is not supported for the file : SUPPORTASSISTAGENTCATALOG.CAB
2024-11-16 16:48:29,130 [4.6.0.16649] [13684 - 5] INFO Dell.SupportAssist.Client.DownloadManager.DownloadManager - File Name: SUPPORTASSISTAGENTCATALOG.CAB | Is Signature Valid: True
2024-11-16 16:48:29,130 [4.6.0.16649] [13684 - 5] INFO Dell.SupportAssist.Client.DownloadManager.DownloadManager - File SUPPORTASSISTAGENTCATALOG.CAB has been downloaded successfully.
2024-11-16 16:48:29,165 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdateWrapper - C:\Users\brent\AppData\Local\Temp\SupportAssistAgent\b883dee6-515c-491a-8092-5c8da78f094f\SUPPORTASSISTAGENTCATALOG.CAB Is Extraction Successful : True
2024-11-16 16:48:29,166 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.SupportAssistInstaller.AutoUpgradeHelper.SupportAssistInstallerPackage - Checking for any Dot Net or ASP Dot Net Runtime(s) Upgrade
2024-11-16 16:48:29,169 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - CheckAndGetAvailableProduct | Consumer | 4.0.5.64193.
2024-11-16 16:49:31,037 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Inclusion conditions satisfied: False and Exclusion conditions satisfied: False
2024-11-16 16:50:19,006 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Inclusion conditions satisfied: False and Exclusion conditions satisfied: False
2024-11-16 16:50:19,030 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Inclusion conditions satisfied: False and Exclusion conditions satisfied: False
2024-11-16 16:51:07,131 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Inclusion conditions satisfied: False and Exclusion conditions satisfied: False
2024-11-16 16:51:07,131 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Product Installation/Upgrade Available : False
2024-11-16 16:51:07,131 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.SupportAssistInstaller.AutoUpgradeHelper.SupportAssistInstallerPackage - Installed Dot-Net Utilities are up-to-date, Checking for SA Installation
2024-11-16 16:51:07,163 [4.6.0.16649] [13684 - 11] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.Installer - Error Occured while processing StartServiceIfRequired System.InvalidOperationException: Service SupportAssistAgent was not found on computer '.'. ---> System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
   --- End of inner exception stack trace ---
   at System.ServiceProcess.ServiceController.GenerateNames()
   at System.ServiceProcess.ServiceController.get_ServiceName()
   at System.ServiceProcess.ServiceController.GenerateStatus()
   at System.ServiceProcess.ServiceController.get_Status()
   at Dell.SupportAssist.Client.SupportAssistInstaller.Installer.StartServiceIfRequired(Boolean isEsupport) in E:\USA-16649\Source\Dell.SupportAssist.Client.SupportAssistInstaller\Installer.cs:line 105
2024-11-16 16:51:07,163 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - ExitCodeReturned - SupportAssistAgentHigherVersionNotAvailable
2024-11-16 16:51:07,168 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Invoke NamePipe Call Initialized for: SaveProxy
2024-11-16 16:51:07,168 [4.6.0.16649] [13684 - 11] INFO Dell.SupportAssist.Client.AutoUpdateUtilities.AutoUpdate - Deleting Downloaded files
2024-11-16 16:51:07,169 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Namepipe client request: {"RequestType":"SaveProxy","RequestArguments":[{"Key":"LaunchUI","Value":"true"}],"Response":null}
2024-11-16 16:51:07,169 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - Processing pipe client request started.
2024-11-16 16:51:07,169 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Pipe client connection initialization started
2024-11-16 16:51:07,170 [4.6.0.16649] [13684 - 7] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Releasing all the held Resource
2024-11-16 16:52:07,159 [4.6.0.16649] [13684 - 12] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Namepipe client connection failed: The operation has timed out.
2024-11-16 16:52:07,159 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClient - Namepipe client connection closed successfully.
2024-11-16 16:52:07,159 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - PipeClient connection status: False
2024-11-16 16:52:12,159 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.CommunicationPipeClient.CommunicationPipeClientHelper - Processing pipe client request completed.
2024-11-16 16:52:12,159 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtilityExtn - Request status: ERROR: Response failed
2024-11-16 16:52:17,161 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Application Exit Code: success
2024-11-16 16:52:17,161 [4.6.0.16649] [13684 - 12] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Calling Application EXIT
2024-11-18 16:14:49,840 [4.6.0.16649] [36640 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.Utility.InstallerUtility - Error occured while fetching SystemComponents: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

2024-11-18 16:14:49,852 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\633eabe1-e58b-45fc-9bc1-1edbfe2164c8\ProjectType.xml
2024-11-18 16:14:49,870 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Installer Started with Arguments: noargument. UI visible: True
2024-11-18 16:14:49,872 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Current Culture being Set: en-US
2024-11-18 16:14:50,622 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - >>Mainwindow - Ctr.
2024-11-18 16:14:50,763 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Load the MainWindow
2024-11-18 16:14:50,764 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Mutex Created New : True
2024-11-18 16:14:50,767 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - HandleFirstInstance Started
2024-11-18 16:14:50,912 [4.6.0.16649] [36640 - 1] INFO Dell.SupportAssist.Client.Utilities.ProjectDetails - Fetching Project Type from : C:\Users\brent\AppData\Local\Temp\633eabe1-e58b-45fc-9bc1-1edbfe2164c8\ProjectType.xml
2024-11-18 16:31:37,121 [4.6.0.16649] [36640 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.App - Application Exit Code on Exit Event error

Any help? It is nice/easy to update drivers this way

bump. I've tried almost everything

I am trying to remove all traces of supportassist so I can do a clean install and so far no luck. Supportassist installer just sits there and does nothing.....

Hi brentpeters: 

What is your Dell computer model and Windows operating system (including the version and OS build number)?

I'm not qualified to interpret errors in installation logs, but see my 09-Nov-2024 post *** in ByeAbhay65's Support Assist Not Downloading, Possibly Corrupted about clean reinstall instructions for SupportAssist and known issues with the current SupportAssist v4.0.3.  Also note that the current SupportAssist v4.0.3 requires Microsoft .NET Desktop Runtime version 6.0.x, which reached end-of-support on 12-Nov-2024.

Before trying another clean reinstall of the buggy SupportAssist v4.0.3 please see employee DELL-Nat M's 19-Nov-2024 post in jmarsh09's Update Not Working On Support Assist which states in part that "Dell’s engineering team is working on a new SA version. We’ll provide more information as soon as it’s available."  The release notes for the upcoming Nov 2024 SupportAssist update have already been posted at https://www.dell.com/support/home/en-us/product-support/product/dell-supportassist-pcs-tablets/docs and the system requirements <here> state this next version will require Microsoft .NET Desktop Runtime version 8.0.x.

I'd advise you just wait for the "official" release of the next version before trying another clean reinstall, given all the problems with the current SupportAssist v4.0.3

__________________________________________

*** NOTE:  I uninstalled all SupportAssist-related software from my Inspiron 5584 after my service warranty expired (these programs were too buggy and consumed too much RAM and CPU) and I currently use Dell Update for Windows Universal v5.x to check for available Dell software and drivers updates.  See my comments <here> in my 09-Nov-2024 post in ByeAbhay65's topic for further details.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5131 * Firefox v132.0.2 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.2.154-1.0.5101 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

... I'd advise you just wait for the "official" release of the next version before trying another clean reinstall, given all the problems with the current SupportAssist v4.0.3 ...

Hi brentpeters:

Just an FYI that Dell is starting to push out a new SupportAssist v4.6.2.

If you want to test the latest SupportAssist v4.6.2 I'd suggest you uninstall v4.0.3 and try the download link at Explore SupportAssist for Home PCs that  employee DELL-Nat M provided in their 04-Dec-2024 post in Stanan's Support Assist Hangs.  The required Microsoft .NET Desktop Runtime v8.0.x should be installed by that SupportAssist installer (SupportAssistInstaller.exe) if it is currently missing from your system.

Be warned, though, that SupportAssist v4.6.2 is not working correctly for everyone.  For example, see Rockface's 03-Dc-2024 topic supportassist issue.  Rockface's problem computer has a Win 11 v24H2 OS, which might be relevant, since SA v4.6.2 seems to run normally on their Win 10 machine.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5131 * Firefox v133.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.2.154-1.0.5101 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

I am on Windows 11 Home 24H2 26100.2314

No luck with the latest version, it just sits on "We're getting things ready for you".

Update: ok, it sat for a while. then it just closed.

Fresh error log here: https://pastebin.com/xEqAPx3G

I am on Windows 11 Home 24H2 26100.2314.  No luck with the latest version, it just sits on "We're getting things ready for you".

Hi brentpeters:

Employee @DELL-Nat M has asked anyone still having problems with the new SupportAssist v4.6.2 (rel. 04-Dec-2024) to post feedback in Stanan's topic Support Assist Hangs. I'd suggest trying that, since that might be your best chance of getting the attention of someone at Dell.  If your service warranty has not expired yet you could also start a support request by clicking the blue "Get Help Now" button at the bottom-right of this forum page to start a live chat with a support rep.

If you do post in Stanan's topic be sure you include your Dell computer model and Windows OS version / build.  I doubt it's a coincidence that many early testers reporting issues with the new SupportAssist v4.6.2 also have a Win 11 v24H2 OS.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5131 * Firefox v133.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.3.156-1.0.5108  * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0