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November 30th, 2022 06:00
SupportAssist is currently installing drivers. Once the installation is complete, you can
SupportAssist is currently installing drivers. Once the installation is complete, you can begin a new scan.
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lmacri
3 Apprentice
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1.7K Posts
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December 2nd, 2022 05:00
Mr. Parth Baladaniya:
What happens after you see the "SupportAssist is currently installing drivers.." message? If you check the History tab of SupportAssist does the Recent Activity log show what drivers are failing to install, and does this problem persist if you close SupportAssist and restart your computer?
If you require further assistance please let us know your Dell computer model, Windows operating system (if Win 10 or Win 11 include the edition (e.g., Home, Pro, etc.), version and OS build number shown at Settings | System | About | Windows Specifications. Also let us know the version number of Dell SupportAssist and Dell Update (if installed) shown at Control Panel | Programs | Programs and Features. From my Inspiron 5584:
You should also check your Windows Services (at Start | Windows Administrative Tools | Services on my Win 10 laptop) and ensure that the Dell Client Management Service , Dell SupportAssist and Dell TechHub services all have a Status of "Running", since all three services are required by Dell SupportAssist v3.11.4 and higher.
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64-bit Win 10 Pro v21H2 build 19044.2251 * Firefox v107.0.1 * Microsoft Defender v4.18.2210.6-1.1.19800.4 * Malwarebytes Premium v4.5.18.226-1.0.1823 * Macrium Reflect Free v8.0.7175 * Dell SupportAssist v3.12.3.5 * Dell Update for Windows Universal v4.7.1 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620