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2 Posts
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1650
February 4th, 2022 07:00
SupportAssist installation triggers REFERENCE_BY_POINTER blue screen
Hi community,
I've been trying to install SupportAssist on my M15 with Win11 but every time I tried it gets a blue screen.
I did remove any previous installation but it's not working.
Thanks.
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ABala1
1 Message
0
February 8th, 2022 17:00
I have the same issue. Dell latitude 7300 , windows 11.
Musteblume
3 Posts
0
June 29th, 2022 11:00
I have the same issue. Dell XPS 17 9720, Windows 11.
Souldonut81
1 Message
0
June 30th, 2022 08:00
I have same problem.
DELL-Jesse L
Moderator
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17.8K Posts
0
July 25th, 2022 05:00
Souldonut81,
The problem has been resolved for now by fully removing support assist from the computer and registry as instructed by one of the commenters.