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November 12th, 2021 13:00
SupportAssist 5.4.0.16041 UNABLE TO RESET AND UPDATE
It's all in the title.
The thing doesn't seem to be able to identify the OS or build or offer a drop-down menu. The "Next" button stays greyed and inactive. The "Recommended" solution doesn't work.
Networking does.
FIX THIS QUICK.
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DELL-Cares
Moderator
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27.3K Posts
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November 13th, 2021 07:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.