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1 Rookie
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33 Posts
1
8328
May 20th, 2018 19:00
SupportAssist 2.2.0.253 updated automatically and now no longer works
SupportAssist has been useful in the past. Tonight I started it up and it asked to update itself. I let it. The new version is 2.2.0.253 . It no longer works. The link in program groups for Supportassist invokes:
"C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistInstaller.exe" launchui
But all I get is a window that pops up and says support assist is already installed and terminates.
No Events found!
Michlab
1 Rookie
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33 Posts
1
May 22nd, 2018 06:00
Uninstalled and downloaded manual setup. Now works.
crapper
4 Posts
1
May 20th, 2018 20:00
I'm running 2.2.0.244. It tells me an update is available but when downloaded it cancels saying I have the latest version. Go back and it tells me update available. Download and same thing happens. This on top of losing my screen brightness control with their last update. If problems are not promptly corrected I will be taking this back to Costco and getting another brand!
Codeke
7 Posts
0
June 5th, 2018 15:00
I'm currently having the same problem as well. Do you mind me asking where you got the manual setup from? I can't seem to find it.
Mr Julian
1 Message
0
June 19th, 2018 08:00
That's fine so long as it lets you uninstall
Michlab
1 Rookie
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33 Posts
0
June 27th, 2018 16:00
You can google Dell support assist download. Here is the link they sent me to use:
https://www.dell.com/en-us/shop/supportassist-pcs-tablets-at-home/ab/supportassist-pcs-tablets-at-home
Raleighwood007
1 Rookie
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4 Posts
0
October 30th, 2018 20:00
Yeah it no longer works. Ive uninstalled it and reinstalled it several times. I will not install as a program file on Windows 10 anymore but only as an app. Not that it matters because it basically doesn't work at all anymore regardless! it Will not Run all because it will get stuck on check hardware. The ones that will work if you hit them 1 at a time is check to get driver and downloads, Tune Performance, Optimize Network It gets stuck on check hardwire and it even gets stuck on clean files every single time. I don't know how they have managed to screw this program up out of nowhere. 1 day I was looking for it on my cpu and I couldn't find it anywhere even if I typed in the search for SupportAssist it wouldn't show up anywhere but low and behold I could find it remove programs and that was it.