Support Assist/Alienware Update Fail to Scan for updates

A few days ago on my Aurora R13 I went to manually check for updates on my pc using support assist and found it getting stuck at 0%. After restarting my computer and installing the latest windows updates neither alienware update or support assist still work. When scanning for drivers with support assist I've gotten 3 outcomes. It gets stuck at 0%, it gets stuck at 99%, or I get the message "Another scan is in progress. Please try again after some time. We are unable to start the scan as another scan already in process" "somthing went wrong during the scan  Click retry to try again". As I said I've also tried using Alienware updater since it usually worked even if support assist won't. But it gets stuck at 99%. I've tried unistalling support assist and reinstalling, (which seemed to work for a second) after reinstalling the browser did a scan that completed. But when I loaded the application and tried that it got stuck at 99% and so did the browser again. I'm aware support assist is not necessary and often more annoying than helpful, but its bothersome that Alienware update is also failing. (As I said though windows update installed fine). It's says I'm running version 4.0.2 of support assist, I don't remember the exact last time support assist worked properly, but it was about a month ago(maybe a little less).