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3 Posts

2023

March 17th, 2025 14:00

Request for Offline MSI Installer Link for Dell SupportAssist

Hi,

I am reaching out to request the download link for the full offline MSI installer of Dell SupportAssist. I need this package to perform a silent installation across multiple devices in our environment.

Could you please provide the direct link to the latest version of the MSI installer? Additionally, if there are any specific command-line parameters or documentation for silent deployment, I would appreciate your guidance.

Thank you in advance for your support. I look forward to your response.

Best regards,

Thierry

Moderator

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17.8K Posts

March 19th, 2025 12:36

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

1 Rookie

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3 Posts

March 26th, 2025 07:10

I didn't ask for chat support, but for a regularly updated link where I can download the MSI file for the support program.

Thank you.

3 Apprentice

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1.7K Posts

March 29th, 2025 02:11

Hi Thierry65:

Are you looking for a MSI installer for SupportAssist for Home PCs or for SupportAssist for Business PCs?

I don't know if this will help, but see employee DELL-Nat M's 24-Aug-2024 post in petermuss' Dell SupportAssist Offline Installer - where to download?.

AFAIK there is no download page where the general public can download the MSI installer for SupportAssist for Home PCs.  Dell customer support will only provide home consumers with  a link to the latest MSI installer privately once you have provided your Service Tag and Dell has confirmed your service warranty has not expired.


According to the support article SupportAssist for Business PCs Frequently Asked Questions if you are using SupportAssist for Business PCs and have an active Dell service plan the MSI installer is available for download via the TechDirect online portal.
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