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July 10th, 2019 01:00

OS Recovery Tool fails to create SA OS Recovery USB, #4

Same for me, please help. Changed broken hard drive via Dell Warranty but stuck with this, I can't give the user his PC back.

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3.4K Posts

July 10th, 2019 05:00

Thank you for your message. I will be glad to assist you with this.

 

Are you trying to create recovery disc on a different computer & install OS on this computer? 

 

Have you tried using media creation tools to download & reinstall the OS, if you not you can try this link

 

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.

 

How to find the service tag

 

 

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