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May 6th, 2025 00:34
Need to Replace Hard drive for Inspiron 7415 and Disk Cloning did not work, Other Options?
Inspiron 7415 2-in-1
Hi, I got an error code to replace my hard drive for my Inspiron 7415 2-in-1 laptop. I am trying to use SupportAssist OS Recovery to clone the data on my hard drive to a USB external HDD but I keep getting an error message just before the cloning ends.
My Question: What is the preferred alternative method to save my data on the USB external HDD to put on the new internal hard drive replacement using Dell Support Assist Recovery?
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Chino de Oro
9 Legend
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8.1K Posts
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May 6th, 2025 00:53
For cloning, many users have successful cloned using Macrium Reflect Free Edition.
For data backup, a simple direct copy of data files to external HDD be the easiest. Alternatively, Windows users can use the built-in tool, Windows Backup.
anne_droid
3 Apprentice
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649 Posts
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May 6th, 2025 10:49
Hi
As it is almost a "completed" clone that fails, perhaps consider copying large chunks of data over?
@Chino de Oro suggests Windows BackUp, which is an excellent starting point, and I would like to add this possibility...
https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/xcopy
if you can only get to a dos prompt / CLI screen.
Sometimes when you buy a new storage device, the manufacturer offers copy/clone software on their website.
Would the data be encrypted and need a BitLocker key?
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If in doubt please ask.
BarbXPS7100
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11 Posts
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May 6th, 2025 18:05
@Chino de Oro Thanks for the response. Macrium Reflect Free is no longer available so I resorted to Dell Support Assist OS Recovery. It worked but not fast at all which is what I wanted.
BarbXPS7100
1 Rookie
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11 Posts
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May 6th, 2025 18:08
@anne_droid Thanks for the detailed response. I ended up using the Dell Support Assist OS Recovery. It worked but it was a painfully slow process.
I wish Dell would fix the cloning option.