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May 10th, 2025 12:13

My Dell SupportAssist is not working

Inspiron 15 3511

Inspiron 15 3511

I have reset my pc and post that my dell SupportAssist is not working. please assist

3 Apprentice

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1.7K Posts

May 11th, 2025 00:51

Hi Sandeep Phulwari:

What is the version and OS build of your Windows operating system [open a Run dialog box (Windows key + R) and enter winver], and your BIOS version (open a Run dialog box, enter msinfo32 to open your System Information, and look for the field named "BIOS Version / Date" in the summary)? Has your Dell service warranty has expired yet?

What version of Dell SupportAssist is currently shown at Control Panel | Programs | Programs and Features?

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5737 * Firefox v138.0.1 * Microsoft Defender v4.18.25030.2-1.1.25030.1 * Malwarebytes Premium v5.3.0.186-132.0.5253 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

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