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August 28th, 2024 06:29
Met SupportAssistAppWire.exe - Application Error dialog, what's the root cause of it?
I just met the SupportAssistAppWire.exe - Application Error dialog and the message is 'The exception unknown software exception (0xe0434352) occurred in the application at location "0x00007FFB0263CD29."'
What was wrong about this? I would like to realize the root cause. 
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RoHe
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August 28th, 2024 19:07
Always include PC model and version of Windows in your posts.
What version of SupportAssist is installed on your PC?
JC913
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August 29th, 2024 05:03
Update the information:
PC model: Dell precision 5820
OS: Win10
JC913
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August 30th, 2024 04:59
Hi @RoHe,
Thank for for replying and reminding.
But I have no idea how to check the version of SupportAssist.
Could you share some advices please?
RoHe
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August 30th, 2024 20:20
You may actually have "Dell Command Update" installed. So launch it from the Start menu (assuming it's listed) and look on toolbar for Help>About to see version number.
The latest version of Command Update is 5.4.00. If you have an older version, you may want to fully uninstall it using Add/Remove in Windows. Then reboot and install the latest update.
JC913
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September 9th, 2024 08:35
Hi @RoHe
The version of SupportAssist in my PC is 4.0.3
RoHe
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45.2K Posts
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September 9th, 2024 17:17
So you may have an old version installed. Uninstall it and install a fresh download of the latest version for this PC model.