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January 4th, 2025 18:57
Help!! Microsoft system is locked!!
My Microsoft system is locked! My laptop is running a decryption process and I can't turn it off! Help!!
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Unsolved
1 Rookie
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1 Message
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62
January 4th, 2025 18:57
My Microsoft system is locked! My laptop is running a decryption process and I can't turn it off! Help!!
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lmacri
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1.6K Posts
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January 5th, 2025 02:31
What is your Dell computer model and Windows operating system, and is this a Home or Professional edition of Windows?
Do you mean that you have a Professional edition of Windows with BitLocker drive encryption (or a Home edition with Device Encryption) enabled on your system and that you're now being prompted to enter a BitLocker recovery key in order to unlock your computer? If so, see the Microsoft support article Find your BitLocker recovery key.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v133.0.3 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.4.157-1.0.5116 * Macrium Reflect Free v8.0.7783 * * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0