Getting that false postive Warning Message in Dell SupportAssist software

I have ran the F12 bootup and ran it under that for the chat support before, no problems on my end were detected the pc scanned without anything not passing, the chat support had offered to replace some of my brand new Alienware r16 pc, with refurbished hardware, in which my parents were against, them doing that.  they tried to explain that it would not be used hardware, but my parents still said no about that, I did today experience a hard freeze up caused by a app called extreme download manager - XDM which I got from the windows store app under windows 11 24h2 build. I had tried to queue and scheduler 22 items to download that seem to cause the pc to lockup, normally when I play video games, or just web browse I have no problems, I have also used Bing image creator and swarmUI app to create AI artwork for fun with flux 1 dev model I had download from their official website, or just a hobby like model kits, in any case, normally my pc seems very stable , and has never hard feezed on any of my epic games launcher titles, so I am not sure exactly what caused it earlier today, before I had watched NCIS Sidney on tv tonight is around the time it had happened, I had to when it happened just press the power button to turn pc off and back on again, then all seems fine again, also I manually did the firmware bios update tonight since 2.16.0 didn't get detected in Dell SupportAssist, and also on the web scan for bios updates, I did the update manually like I have since I got this new pc. firmware updated fine, but I was on 2.15.0 when it had a bug with the download software tonight.




it sounds like its related to this problem, that has been reported, already.


https://www.dell.com/community/en/conversations/supportassist-for-pcs/inspiron-7577-supportassist-often-says-warning-on-hardware-scan-but-nothing-else/647f814ef4ccf8a8de00426f?msockid=035e19d7e366641704970c0ee2e5654f