Dell SupportAssist no Bootable Devices Found

Hi JGarri:

What is your Windows operating system and antivirus?  If you have a Windows 10 v22H2 OS have you enrolled in the Extended Security Updates (ESU) program to extend support for your Win 10 OS to October 2026, and if so do you know if your boot problems started after your May 2026 Patch Tuesday updates (released 12-May-2026) were installed?  Do you recall making any other changes to your system before your boot problem appeared?

I've been monitoring your posts in Waddo's 11-May-2026 BSOD - Random Reboots - May 2026 Dell Updates - Dell Support assist probable cause and it's possible the issue you're describing is related to a hard drive failure or some other hardware problem that has nothing to do with the buggy Dell SupportAssist Remediation v5.5.16.0 (a.k.a. Dell SupportAssist OS Recovery) software discussed in Waddo's topic.  The support page <here> for your Inspiron 15 5567 shows your computer is quite old - Dell has not posted a BIOS update for this model in almost 5 years since your Dell Inspiron 5567 System BIOS v1.5.0 was released on 29-Jul-2021, and they have not released a graphics driver certified for your Dell BIOS since 2020 or 2021.

Your original post mentions "ePSA" but doesn't give any further details. Please run an ePSA (enhanced Pre-boot System Assessment) hardware diagnostic from your BIOS as instructed in the support article How to Run Dell Preboot Diagnostics and Hardware Tests on Your Dell Computer and companion video at https://www.youtube.com/watch?v=inYLxW2_xKo (i.e., restart your computer, repeatedly tap the F12 key as soon as the Dell logo appears, and choose Diagnostics from the boot menu screen).  The ePSA will initially run a standard Quick Test of all your hardware components, and if the Quick Test doesn't find any issues then run a few Advanced Diagnostic Tests for major hardware components like your hard drive and RAM memory as instructed in that Dell support article.  If any scans detect a problem post back and let us know the exact error code (e.g., 2000-0xxx) it generates.

NOTE: If you have problems restarting your computer you will have to force a hard (cold) reboot. To do this press and old the power button for 10 to 15 seconds until the screen and fans completely shut off. Wait about 10 seconds, then press the power button again to restart the system and begin tapping the F12 key to enter your boot menu screen and start your ePSA diagnostics.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7291 * Firefox v150.0.3 * Microsoft Defender v4.18.26030.3011-1.1.26030.3008 * Malwarebytes Standard v5.5.6.254-156.0.5608 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service v2.2.14.0

Thank you for replying.  Yes, I am enrolled in the ESU, as I have Windows 10.  I use McAfee anti-virus.  I ran the 4 hour hard drive diagnostics, the ePSA and there were no issues found.   It was just after the update May 12th, that my laptop kept rebooting to a screen that said No Bootable Devices Found.  I know that it is an older model,  but I really have not had any other issues, except this.

Hi JGarri:

I know from your 15-May-2026 post <here> in Waddo's topic that you have not created any emergency recover media (e.g., a bootable USB stick) that you can use to boot up your computer.  I assume that means that you also don't use disk imaging software like Acronis True Image, Macrium Reflect Free, etc. to create regular full disk images of your hard drive that you could use for an emergency recovery.

Do you perform regular backups of all your personal data files (e.g., all of your C:\Users\<yourusername>\ folder) to an external backup drive so you could recover your personal data if it ever becomes necessary to do something drastic like a reset to factory condition in order to get your computer to boot up again?

NOTE: I consider a reset to factory condition the option of last resort, especially with an older computer like your Inspiron 15 5567, since a factory reset wipes all your personal data and restores you computer to the exact same software state it was in when it first left the factory. An option like a repair install of your Windows 10 operating system (see Brink's TenForums tutorial Repair Install Windows 10 with an In-place Upgrade) is usually the better choice because you can opt to keep your personal data and third-party software and you will only loose some installed Windows Updates.

Are you able to enter your Windows Recovery Environment (WinRE) and boot up in Safe Mode with Command Prompt?  See Option 1 of the Dell support article How to Boot into Safe Mode in Windows, which explains how to perform a hard shutdown of your computer three times in quick succession to enter the WinRE.  If you can launch your WinRE and open a command prompt you should be able to run the DISM and System File Checker (SFC) scans I suggested in my 14-Feb-2026 post in dksmithuk's Dell Support Assist; XPS 8910 to check your Windows component store and system files for corruption.

NOTE: Assuming that Dell SupportAssist Remediation v5.5.16.x (a.k.a. Dell SupportAssist OS Recovery) software is installed on your Inspiron 15 5567, if it is running correctly it should automatically launch if your system fails to boot into Windows. Unfortunately, I can tell you from personal experience that this doesn't always happen, even when there are no known bugs reported for this emergency recovery software. 

See Brink's TenForums tutorial Troubleshoot Windows 10 failure to boot using Recovery Environment for some other advanced repair options you can access from your WinRE.

The Dell support article Computer Restarts or Shuts Down Intermittently, Locks Up, Stops Responding or an Error Occurs and the Microsoft support article Recovery Options in Windows also have lots of good troubleshooting tips.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7291 * Firefox v150.0.3 * Microsoft Defender v4.18.26030.3011-1.1.26030.3008 * Malwarebytes Standard v5.5.6.254-156.0.5608 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service v2.2.14.0

Yes, I had an external hard drive connected, and also used One Drive.  I am going to review the options you have provided for me.  I will keep you updated.   Thank you!

I know from your 15-May-2026 post <here> in Waddo's topic that you have not created any emergency recover media (e.g., a bootable USB stick) that you can use to boot up your computer.  I assume that means that you also don't use disk imaging software like Acronis True Image, Macrium Reflect Free, etc. to create regular full disk images of your hard drive that you could use for an emergency recovery.

Hi JGarri:

I should have mentioned in my previous post that if you have an 8 GB or larger USB stick and access to another computer (the OS doesn't matter) then you can download Microsoft's official Windows 10 Media Creation Tool (MediaCreationTool_22H2.exe) from https://www.microsoft.com/en-us/software-download/windows10 to make a bootable USB stick for your own Windows 10 v22H2 computer. The only trick is that you need to select "Create installation media (USB flash drive, DVD, or ISO file) for another PC" in the tool's wizard and then choose the language, OS an architecture that match your own computer (e.g., English, Windows 10, 64-bit).  See Option 1 of Brink's TenForums tutorial Create Bootable USB Flash Drive to Install Windows 10 for instructions.

If you can boot your own computer up with the bootable USB stick as instructed <here> this would allow you to perform a repair install of your Win 10 OS if necessary (see Step 5 of Brink's TenForrums tutorial Repair Install Windows 10 with an In-place Upgrade).  I'm not sure, but you might also be able to boot up from this USB stick and uninstall Dell SupportAssist Remediation v5.5.16.0 from your hard drive to see if that fixes your boot problem.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7291 * Firefox v150.0.3 * Microsoft Defender v4.18.26030.3011-1.1.26030.3008 * Malwarebytes Standard v5.5.6.254-156.0.5608 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service v2.2.14.0