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March 11th, 2024 02:42
Dell Support Assist increasing high computation usage and causing severe instability in Windows 11
Recently, I did a clean installation of Windows 11, kept all drivers and applications properly updated, ran several scans using Support Assist, however, lately, looking at the Windows 11 Task Manager, I have noticed an extremely high amount of computing usage of the Dell Support Assist Service and, in fact, I even avoided manually installing any Alienware programs -- although they are needed -- because, in the past, I noticed that the Alienware Support Assist Remediation service kept reporting failures, as if it was conflicting with the service from Dell, with the same name "Support Assist".
I'm doing some tests, restarting the service when there are failures, instead of starting the registered program and, apparently, the exacerbated use of computing "magically disappeared", which reached 98% of RAM use, given that I have 32GB of capacity total and almost 30% CPU usage, given that I have 8 cores and 16 logical processors, in the I7-11800H version.
I wanted to use Alienware more than Dell, honestly, but given my use for over 2 years, I was scared and wary of going back to using Alienware programs, as the reason for this last clean install of Windows 11, it was due to an extremely terrible BSOD, caused by the conflict between a Windows 11 update and an Intel update, for the "Killer" network card driver.
I would like help with these two questions:
1. Solve Dell Support Assist high consumption issue or fix it.
2. Resolve the conflict, if any, between Dell, Alienware and Windows 11.