Unsolved
1 Rookie
•
7 Posts
0
20
July 30th, 2025 01:52
DDPM settings greyed out
I use my monitor U4025QW for both my work laptop and home PC, and use the KVM switch via hotkeys to go from one to the other.
Lately the DDPM greys out, which stops the KVM from working and and I have to restart my PC, which is really annoying to have to do when I have multiple programs etc running. The only option that stays blue (and thus I can access) is the Easy Arrange.
The laptop is running an older version and doesn't have this issue.
I've tried searching online, also tried closing the application via task manger etc, basically anything I can think of. The issue still persists, and it's not when the computer goes to sleep either, sometimes I'll come back a few hours later, the screen saver is on but the computer is awake, and it still does this.
Is there any fix?
lmacri
3 Apprentice
•
1.6K Posts
0
July 30th, 2025 11:38
Hi Jaekus:
You might find some helpful information in GlobalEngineer's 16-Mar-2025 DDPM 2.0.0.72 won't start after install in the Productivity Software board of this forum. The 14-Jul-2025 post <here> in that topic by the OP GlobalEngineer indicated Dell Display and Peripheral Manager (DDPM) v2.1.0.20 and v2.1.023 both worked as expected on their Latitude 5520 / Win 10 Pro machine.
If you have the current DDPM v2.1.0.24 (rel. 15-Jul-2025) and it still isn't working correctly I'd suggest you post in GlobalEngineer's topic since that topic is being monitored by Dell employee @DELL-Nat M . Be sure to include your Windows OS and other system information requested <here> by DELL-Nat M.
-----------
Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.6093 * Firefox v141.0.0 * Microsoft Defender v4.18.25060.7-1.1.25050.6 * Malwarebytes Premium v5.3.5.204-137.0.5331 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
Jaekus
1 Rookie
•
7 Posts
0
July 30th, 2025 12:46
@lmacri thanks for the suggestion. I've read through the thread but those issues are unrelated to what I'm experiencing. There is no mention of options being greyed out or KVM being disabled.