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1 Rookie
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2 Posts
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312
June 1st, 2022 18:00
Data Assistant - Data Migration from old to new PC
Hi,
Totally frustrated with the data assistant - migration process , everything goes ok until it reaches the linked stage where it keeps telling me that i need to update to the recent version of data assistant by close and download. At this stage the system diverts me to the dell shop ( done numerous times) I have gone through the process of deleting and reinstalling the data assistant numerous times also!!!
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XPS_Man
5 Practitioner
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2.4K Posts
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June 1st, 2022 19:00
From Both Machines Delete Dell data assistance folders below, Make a note that some folders may have been deleted already
C:/DDA
C:/Program data/DDA
C:/Program data//Dell data assistance
C:/Windows/Temp (Delete everything inside this folder)
Reboot both PCs, make sure they are on same wifi, or use ethernet if you have that option available.
Delete old installer exe from from old machine and download a fresh exe from
https://www.dell.com/en-us/shop/servicesforhome/cp/migrate
If nothing works get a refund of dell data assistance, it only transfer files. You can do it via external hdd which will cost as much as dell data assistance