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January 22nd, 2026 14:45
Cant Install Support Assist
I cant Install it there is just an pop up and nothing else how can i fix it plz help also in that moment they are asking to change permission ok yes or no and then just an pop up and nothing i cant install any other product also like awcc it stuck on product dcs or something
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Jan Enkidu
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January 24th, 2026 09:31
I'm having the same issue. After reading many materials and help posts here, I'm concluding that there is something weird with the installer itself. With a lot of help from Imacri (https://www.dell.com/community/en/conversations/supportassist-for-pcs/supportassist-installer-not-running/68770e93cb44320200362b0a?commentId=68da8b634ab68b75b528a9de) only clue I have is this from c:\ProgramData\Dell\SupportAssist\Agent\logs\Installer\Installer.log:
2026-01-24 10:25:45,666 [4.10.6.48716] [1292 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.App - Starting SupportAssist Installer
2026-01-24 10:25:45,746 [4.10.6.48716] [1292 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.ViewModel.AppViewModel - Installer launched with args - Dell
2026-01-24 10:25:45,792 [4.10.6.48716] [1292 - 1] INFO Dell.SupportAssist.Client.SupportAssistInstaller.Utility.CheckPlatformUtility - Manufacturer Value : Dell Inc.
2026-01-24 10:25:45,844 [4.10.6.48716] [1292 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Exception occured at mainwindow: Provide value on 'System.Windows.Markup.StaticExtension' threw an exception.
2026-01-24 10:25:45,853 [4.10.6.48716] [1292 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow - Error occured at LoadMainWindow: Could not find any resources appropriate for the specified culture or the neutral culture. Make sure "Dell.SupportAssist.Client.SupportAssistInstaller.Resource.en_GB.Resource.resources" was correctly embedded or linked into assembly "SupportAssistInstaller" at compile time, or that all the satellite assemblies required are loadable and fully signed.
2026-01-24 10:25:45,856 [4.10.6.48716] [1292 - 1] ERROR Dell.SupportAssist.Client.SupportAssistInstaller.App - Unhandled Exception Message Initialization of 'Dell.SupportAssist.Client.SupportAssistInstaller.MainWindow' threw an exception.. Exiting Application with return code: error
Looks like there are embedded resources missing in the app. Can someone from DELL QA check the thing?