1 Message
1
7580
November 14th, 2019 18:00
Bios update 1.15.0 fails time after time on Inspiron 7573
This update fails time after time after time...please help Dell Inspiron 7370, 7570, 7373 and 7573 System BIOS
This package contains the Dell system BIOS update. BIOS is a firmware that is embedded on a small memory chip on the system board. It controls the keyboard, monitor, disk drives, and other devices.
Version: 1.15.0
Category: BIOS
Release Date: October 07, 2019
Last Updated: NA
Importance: Urgent
File Format: Update Package for Microsoft Windows
File Name: Inspiron_7370_7373_7570_7573_1.15.0.exe
File Size: 6.35 MB
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DELL-Chris M
Community Manager
•
56.9K Posts
2
November 20th, 2019 09:00
A failed BIOS update will break the motherboard CMOS. If your warranty has already expired, you have to weigh the pros and cons in attempting to install a BIOS update. A replacement motherboard is costly.
My instructions for installing a BIOS update on a Laptop
* Either the external power adapter is connected to the Laptop or the battery charge is at a minimum of 75%
* The Laptop is not connected to any dock
* Download/Save the BIOS file to the Windows desktop
* Restart the Laptop
* Disconnect all external devices (HDD, monitor, printer, etc.) from the Laptop
* Close/end task all unnecessary software applications (Browsers, Dell SupportAssist, Dell Update Application, Steam, Anti-virus, etc.)
* Find the saved BIOS file on the Windows desktop
* Right click the file and choose, "Run as administrator". Note, you do not need to "extract" the file. Just run it
* Follow the prompted instructions. The Laptop will reboot on its own, do not force it
Dell-Geoffrey R
4 Operator
•
159 Posts
0
November 14th, 2019 19:00
Hello,
Thank you for posting and for sending the service tag information via private message. We have opened a case and replied to your private message.
Geoffrey
DeMar1
2 Posts
0
November 16th, 2019 13:00
I'm also having the same problem when trying to upgrade to BIOS 1.15 on my Inspiron 7573 (currently running BIOS 1.13).
I've tried numerous times, over the course of last two weeks and it keeps failing. Sometimes it's hanging in Validating and other times it downloads, but failing in the Installing.
Fio98
1 Message
0
November 19th, 2019 03:00
Having the same issue with the same update
Cantbelieveallthesenamesaretaken
2 Posts
0
November 19th, 2019 17:00
Yep, same computer same problem.
jonathan-1
1 Message
0
November 19th, 2019 17:00
i have the same problem also on the 7573
richayers
2 Posts
0
November 19th, 2019 17:00
Same too. Failed...cannot update
DeMar1
2 Posts
1
November 26th, 2019 13:00
Thank you for putting together these instructions!
I've followed your instructions and this time was able to upgrade to BIOS 1.15 (from previous 1.13).
I was having problems before to upgrade the BIOS 1.15 on my Inspiron 7573 using the Dell SupportAssist, whereas this time I've decided trying to download manually the BIOS 1.15 installer from Dell.
I've also disconnected all external devices (docking, monitor, printer, etc.). I've only left on the charger.
Running the BIOS installer manually under Administrator was very smooth and successful this time (total execution around 1-2 minutes).
In the end I suspect the upgrade process via the Dell SupportAssist is having some problems, as numerous users reported similar failure behavior.