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December 21st, 2024 11:27
An Dell or Intel or conflict issue: Intel Innovation Platform Framework (IPF) driver out of date
I have been round the houses trying to sort the issue of a window 11
ESIF(1.0.11400.36477) TYPE: ERROR MODULE: IPF TIME 64242483 ms
The Intel(R) Dynamic Tuning Technology (DTT) driver cannot load because the installed version of Intel(R) Innovation Platform Framework (IPF) that it depends on is too old. IPF version installed is 1.0.11400. The minimum IPF version required is 1.0.11902.
There is an up-to-date driver shown in Device Manager and also the offending driver which will not uninstall.
Dell Command Support shows drivers are up-to-date
Intel software supprt shows drivers up-to-date
So far 13000+ errors and counting (1 per second)
Comments and advice welcome
No Events found!
Mike German
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December 23rd, 2024 14:38
I have installed (I think) the latest version of Intel(R) Innovation Platform Framework (IPF).Could the problem be with the Intel(R) Dynamic Tuning Technology (DTT) driver?
Mike German
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December 23rd, 2024 14:39
PS it is a Dell supplied Intel Product. ... but cannot resolve the issue.
Hanz71
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December 29th, 2024 21:48
I'm getting the same issue as well
Mike German
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December 30th, 2024 10:49
Hallo Hanz71,
It is certainly a Dell issue because the drivers are made by intel for Dell.
I spent 2 days with the on-line chat techies trying to resolve this isuue. The Precision 3860 Tower PC is still under basic warranty and they have tracked it down to the SSD containing the operating system - the NVMe3500 Micron 1024Gb. It would be interesting to know if this is the same hardware as you and when you first noticed the error.
I am waiting for a service call to swap the SSD before knowing if it fixed the error problem
Hanz71
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December 30th, 2024 13:24
@Mike German I spent like 3 days trying to solve that problem and I gave up now.
My machine is AW M18 R1.
Mike German
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December 30th, 2024 16:20
@Hanz71 When did you notice error starting?
ITTech63
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December 30th, 2024 17:58
I have the same issue with a Latitude 5530 that started on December 26th. It crashes about every hour. Its very irritating. I have updated the BIOS as instructed but the issue persists.
Mike German
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January 26th, 2025 11:58
It is now over a month since I posted the original message . I have engaged the Dell engineers and none of them have can come up with a reason or a solution to this !!
GoNz0
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February 5th, 2025 11:26
Same issue here..........
ITTech63
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February 5th, 2025 12:47
Dell technician had me re-image my laptop. After re-imaging, I was getting an Intel popup message that "One of the disks is at risk (SMART event). Even after running in-depth diagnostic scans that all came back ok. Dell send a technician out to replace the hard drive. No issues since.
Mike German
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February 5th, 2025 13:19
@ITTech63 Prior to having the SSD replaced by a technician in early January 2025 I had spent several days following on-line instructions on various things to do and info to find. The disk to be replaced was the system disk so I had to copy from old to new. (I had to pay to get this done by another tech.) This has not cured the problem!
Was it just a straightforward disk replacement that solved it or was anything else done?
ITTech63
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February 5th, 2025 13:28
@Mike German It was a straight forward disk replacement but I did have to use the SupportAssist recovery option for the OS. This is a business laptop so staff don't save anything to the hard drives, other than downloaded files from our intranet. We don't backup local drives and the staff are aware of that. We only have a couple of business related apps which are easy to reinstall.
importflip
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February 11th, 2025 02:59
I found this thread due to having the same issue in a self-built system. I ended up downloading the latest Dynamic Tuning Technology driver over at Station-Drivers. The zip contained the latest DTT and IPF drivers. I manually updated all of them via Device Manager, and the IPF errors stopped showing up in Event Viewer. DTT is under software components, and IPF is in 3 listings under system devices.
Try at your own risk.
GoNz0
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February 11th, 2025 10:34
@importflip Can I have a link to the drivers you used please?
GoNz0
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February 11th, 2025 15:01
@importflip Found it, there were more than 3 that took the update, all the generic participant ones updated via that folder as well.