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June 28th, 2022 17:00
15 R4, SA generating 150GB log files
Recently my system (Alienware 15 R4) SA (SupportAssist) has started to generate more than 150GB of log files = C:/ProgramData/Dell/SARemediation/log/instantrestore
Does anyone have any idea, why it is happening suddenly? I did not change any configuration, however, the laptop went for some outer body repair. And after that only, it has started.
What I have already done:
Uninstalled the SA Remediation App. The problem got resolved, But It got auto-installed with the latest updates.
What I have not done and suggested in various blogs:
Completely disable the SA
I can uninstall it again and disable the SA, but I think this would not be an optimum solution, as my system is very prone to get crash, and then only this SA, I recover it back.
crimsom
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June 28th, 2022 18:00
Hi @priyakansal welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Thank you for including image in your OP. Evidently this system is very prone to crashing after laptop body repair.
Support for Alienware 15 R4 includes Diagnostics and the option to run the 40 minutes Full Test to thoroughly analyse your PC and detect hardware problems. Perhaps the OS(C:) boot drive partition is too small, and a larger storage capacity is the fix. Reseating the OS(C:) drive card may be required to remove any body repair dust, debris, etc.