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December 30th, 2008 18:00

StorageScope 6.0 Oddity

When running a query that previously worked as a File >>CSV , it no longer works, but using the same SQL and selecting Screen>>HTML it works fine ?

21 Posts

December 31st, 2008 08:00

To caveat this even further, every selection for output except for Screen>>HTML results in the alert "Error was encountered running the query"

Message was edited by:
VerizonEd

472 Posts

January 1st, 2009 04:00

Hi VerizonEd,

Can you check the following Knowledgebase articles to see if they are applicable or not:

- emc169823
- emc183871

It's also possible that you are running out of temp space. This can be verified by checking the ECC\Repository\admin\emcstsdb\bdump\alert_emcstsdb.log for failed tablespace extent allocation errors. If that is the case, then you need to simplify the query.


Regards,
Séamus Coffey
EMC Global Services

21 Posts

January 2nd, 2009 06:00

Seamus;

I looked at the 2 Primus cases to no avail, and the temp space is fine, no alerts. The oddest thing about this is, if I use the exact same SQL queries and select Screen>>HTML it works like a charm. Its only when you select File >>>'and any format'. I need to look at my infrastructure since it now does it in 2 different instances in 2 different Data Centers. I feel this might be the cusp of the issue.

Thanks

21 Posts

January 2nd, 2009 09:00

I found the issue, seems like the user had one field in the SQL for "BLANK" ..seems like the functionality on the file>>>csv does not like that now. I removed that column and the query runs fine.
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