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dscarani

20 Posts

801

January 18th, 2011 12:00

Service Levels and Tiers - ControlCenter and StorageScope

Hi,

I'm looking to take advantage or the Service Level functionality in StorageScope for capacity reporting and chargeback purposes. We don't currently implement FAST, but may plan to in the future.

I see that according to the ControlCenter 6.1 Admin Guide that ControlCenter has four pre-defined service levels - Platinum, Gold, Silver, and Bronze. You can use these service levels, edit them, or create your own.

The Service level definitions are:

Platinum Enterprise - Flash Drive, any RAID level

Gold - Fibre Channel, RAID 1

Silver - Fibre Channel, RAID 5

Bronze - SATA, any RAID level

In our environment we define tiers and charge by the following:

Tier0 - Symmetrix, Flash Drive

Tier1 - Symmetrix, FC15K

Tier2 - Symmetrix, FC 10K

Tier3 - CLARiiON

Questions

  1. In StorageScope, can I delete the pre-defined service levels and create mine based on my how I clasify tiers of storage?

  2. Are StorageScope Service Level definitions and ControlCenter Service level definitions one in the same?

  3. Are these service definitions used for FAST as well as how I am looking to use them for capacity reporting and chargeback?

  4. Where is the best place to find detailed information around Tiers and Service Levels?


Thanks.

Dave



SarahXu1

59 Posts

March 14th, 2011 07:00

Hi Dave,

Here are my answers to your 4 questions:

1. Yes, you can delete pre-defined service levels and create your own service levels. Your Tier0 to Tier3 can be easily created through Utilities -> Settings -> Service Levels

2. Yes. ControlCenter service level is implemented through StorageScope.

3. Yes. They are used both for FAST and general capacity reporting and chargeback. There are several built-in queries for service level like 'Array Storage by Service Level', 'Host Storage by Service Level', etc.

4. The best place to find information for tiers and service levels is in StorageScope query builder. You can look at built-in queries or create your own custom queries.

Thanks.


Sarah

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