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April 3rd, 2008 01:00
Physical Disk Drive Failure Alert on ECC
Hi...
My customer found some alerts about "Physical Disk Drive Failure" on some meta devices. These alerts have severity 3 (Warning). When I try to check and found that those meta devices on the box and do not have any errors.
My question is "Why these alert messages display on ECC Console even if those meta devices are not error?" and "How can I block or stop this message to display in ECC Console?"
Thank you in advance.
Message was edited by:
siripong
My customer found some alerts about "Physical Disk Drive Failure" on some meta devices. These alerts have severity 3 (Warning). When I try to check and found that those meta devices on the box and do not have any errors.
My question is "Why these alert messages display on ECC Console even if those meta devices are not error?" and "How can I block or stop this message to display in ECC Console?"
Thank you in advance.
Message was edited by:
siripong
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RRR
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5.7K Posts
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April 3rd, 2008 01:00
siripong1
10 Posts
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April 3rd, 2008 20:00
I've found something interesting on Primus emc143766. It explains like it's the known-issues on ECC and Solution Enabler software and should have to upgrade to the latest version also. I'm not sure that this is a cause of my case or not. But the ECC at my customer's site is now version 5.2 and no any service packs installed. I think I'll try to install SP first.
RRR
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5.7K Posts
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April 4th, 2008 01:00