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September 3rd, 2010 09:00

performance manager ttp error

anynoe ever see this error before?

ttperr.png

happens trying to open a TTP from an STP collection... if the file is fixable I'd really like to get the data.

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27 Posts

September 3rd, 2010 10:00

its from yesterday. was rolled up automatically @ midnight this morning.

the gzip wasn't curropted and it started a new collection file for today; so the ttp end process should have been done.

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20.4K Posts

September 3rd, 2010 10:00

did you stop STP daemon before you copied the file over ?

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27 Posts

September 3rd, 2010 11:00

oh yeah, i can open any other TTP the daemon has made and the file itself seems to be fine.. I spooled through it with php and dumped the last few hundred lines... the last timestamp of data looks complete and ends with an tag.


It's a big file (2.8GB) but  the one from 2 days ago was 2.9 and it opened fine so that can't really be the trouble.

tried it on seperate hosts as well to no avail so it seems to be something in the file that performance manager doesn't like.

Wish it was a bit more verbose with it's error message though... like is 68121 some cryptic error code? or a line #? or a timestamp?

9 Legend

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20.4K Posts

September 3rd, 2010 11:00

are all these files corrupted, can you run "stordaemon action storstpd -cmd archive" and try to open that file ?

8 Posts

September 3rd, 2010 11:00

If you could provide us with the ttp we can take a look and get back to you.

You could probably save it a shared location and provide us with the link.

Or you could open a CQ defect.

Thanks

Veena

September 23rd, 2010 04:00

Hi, I have got exactly the same issue. I would appreciate if the reason or, even better, the fix is figured out by somebody...

Thanks.

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27 Posts

September 23rd, 2010 09:00

feel free to have a look.

I dumped the file @ /incoming/T1_20100902_000208_000190105289.ttp.gz

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27 Posts

September 23rd, 2010 12:00

I didn't open the file in an editor... I have a program I wrote in php that stitches ttp files together so we don't have to deal with multiple interval files if we archive the stp collection during the day.

You could however find the timestamps easy enough on a *nix box by doing cat ttpfile.ttp | grep "TIMESTAMP"

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27 Posts

September 23rd, 2010 12:00

That is a completely false statement.

here is just a small sample of the timestamp markups found in just the first 500 meg of the ttp file I uploaded.
































































79 Posts

September 24th, 2010 13:00

Hi Timothy.

I have encountered something similar before.  The issue that I had was the the ttp file was copied from its original location to a directory that had restricted permissions.  The copied file then inherited those when it was copied over.

Check the permissions on your file, make sure it is read/write and not read-only.

Downloading your file to see if I can either convert or open.

Thanks,

Ted

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