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60 Posts
0
812
September 29th, 2008 10:00
No archives being produced
We installed ECC 6.1 last week, added the Performance Manager license, verified that the WLA Archiver agent is running on our server, but no archive files are being created.
Everything appears to be set up (policies, etc...) the same as our 5.2 version, which is running fine.
Any suggestions would be appreciated.
Everything appears to be set up (policies, etc...) the same as our 5.2 version, which is running fine.
Any suggestions would be appreciated.
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NimaiSood
55 Posts
0
September 29th, 2008 20:00
Mostly it will happens when WLA Archiver agent process is running but not registering in the Agent view, and no data is updated in the archive folder.
Try the following steps:
1.) On Wla agent host kill enwagent.exe and uninstall WLA agent from ECC console. (Verify on the host that the agent was uninstalled, and that the ENW610 folder was removed.)
2.) Reinstall the Archiver Agent, using a different folder for the archive data, and the reports data. Do not reuse the old folder. You should see the agent register properly now in the agents view on the ECC Console.
If this didn't help then then please open a Service Request to investigate it furthur.
Regards
Nimai Sood
EMC Global Services
gem_guy
60 Posts
0
October 1st, 2008 11:00
After enabling the policy of the Host Agent for HP-UX and the Storage Agent for Symmetrix, files are not being created.
Thanks for your help.