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625
April 13th, 2010 14:00
Having WLA problem, opened SR. Infrastructure Host writing a fixed number of ttp files
This one is hard to explain. After upgrade to CC 6.1 UB7, the infrastructure host only has .ttp files for a time range of 8:00pm-12:00am (always 5 files), where other hosts have .ttp files, one per hour (15 minute DCP). When viewing the .btp file in PM, you can see that there is only 4 hours worth of data exactly what is in the .ttp file.
Data Collection is being performed - verified per each of the respective agents log (host, connectivity, symmetrix, clariion).
I did also setup a analyst collection to test with, and this worked fine. So it would seem that it's restricted to the daily collection and only to the infrastructure host.
Anyone seen this? The only response I've received so far was to install patch 4749, which did not fix the issue, and now the metrics doesn't update when you click on the different criteria.
Also, for all our Clariions (no matter what host collected the data), there is no vital sign data, but does include metrics.
TIA
kdahlgren
2 Posts
0
April 14th, 2010 11:00
I fixed the .ttp files problem by changing the logon account to use for the master agent service. I set it back to local system and restarted all the agents. It didn't correct itself right away, but after midnight there are .ttp files for each hour.
The missing vital signs for clariion data was fixed by changing the public view to factory view or vice versa.
I now only have the issue with metrics not updating when you click on them in WLA.