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46 Posts
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2121
May 12th, 2009 14:00
Has anyone applied Update Bundle 3? I got an error and now ECC is broken
So I follow all of the steps, and at the end it says the database upgrade failed, and this is what i get in the log
16:08:39 INFO: Executing upgrade_repository.bat ...
16:09:09 INFO: Finished executing RAMBDB upgrade. Checking result
16:10:53 FATAL: Error upgrading database. Please review d:\ECC\log\rambdb_upgrade.log
16:10:53 INFO: Backing up rambdb upgrade files:
in the log it says this
Return Code=128
Upgrade complete
anyone seen this? I have a case opened, no response yet.
16:08:39 INFO: Executing upgrade_repository.bat ...
16:09:09 INFO: Finished executing RAMBDB upgrade. Checking result
16:10:53 FATAL: Error upgrading database. Please review d:\ECC\log\rambdb_upgrade.log
16:10:53 INFO: Backing up rambdb upgrade files:
in the log it says this
Return Code=128
Upgrade complete
anyone seen this? I have a case opened, no response yet.
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daver3
46 Posts
0
June 22nd, 2009 08:00
seamuscoffey
472 Posts
0
May 12th, 2009 23:00
Best to let Support fully investigate the issue.
Regards,
Séamus
Allen Ward
4 Operator
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2.1K Posts
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May 14th, 2009 12:00
* did you go through the steps to prepare for a rollback prior to starting the upgrade? If so, you should be able to roll back and at least get up and running until Support can figure out what went wrong. It might overwrite something they need to figure it out, but at least you will have a working implementation.
* did you follow the instructions about changing the PATH to ensure you point to the right DLL during the upgrade process. The errors you mentioned look suspiciously like the ones I believe indicate the DLL conflict errors (although I'm sure other things can generate the same errors).
If you didn't do the PATH change before upgrading I would suggest rolling back and then trying the upgrade again with the PATH configured properly.
Otherwise I guess you will just have to wait for Support. Please let us know here what they come back with.
Allen Ward
4 Operator
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2.1K Posts
0
May 28th, 2009 11:00
I've done lots of patches and service packs in the past and unless I'm remembering wrong, they would typically try to back out the changes if it failed somewhere during the process.
Russell4
57 Posts
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June 20th, 2009 09:00
NimaiSood
55 Posts
0
June 20th, 2009 11:00
The Repository upgrade requires the use of 2 SSL related dlls ¿ libeay32.dll and ssleay32.dll. These DLL's are shipped with the upgrade software. However there are other applications that can also use these dlls and this can conflict with the upgrade. Our upgrade executable requires the 2 above dlls. The other apps that use these dlls are putting their app paths in the system %PATH%. If this is before our entry for the ramb_scripts folder (where the dlls are shipped to) then the upgrade exe picks these up instead. The problem is that the versions of the dlls are usually different from the ones we ship and it halts our upgrade.
The current work around is to add the \Repository\admin\Ramb_scripts folder to the very start of the %PATH% variable before upgrade.
After changing the path variable, set all the ControlCenter AND Oracle services to manual and then reboot the server. Once it comes back up, restart the Oracle services manually and start the upgrade.
Regards
Nimai