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March 31st, 2009 02:00

Error message in discovery option

Hi all

when i tried to discover a NAS cellera array in ECC
i got the followign error..

SESSION_ACTION: Discover [4] MO Type = NasContainer
Container_IP=158.117.120.208 | Container_Port=8000 | Container_Username=nasadmin | Container_Password=****** | Container_Type=Celerra
command status = finished, errors
objects found = 0 agents responding = 3
completed in 10 seconds
action begins at: Tue Mar 31 05:24:21 EDT 2009
action ends at: Tue Mar 31 05:24:31 EDT 2009

Reported agent errors:
[1] ADAResult:
ADAErrorSet:9, Celerra@158.117.120.208 : Telnet::SendTelnetCmds - connect failed - WSAGetLastError: 10061
Responding agent persistent Id: 1210017

[2] ADAResult:
ADAErrorSet:9, Celerra@158.117.120.208 : Telnet::SendTelnetCmds - connect failed - WSAGetLastError: 10061
Responding agent persistent Id: 1209913

[3] ADAResult:
ADAErrorSet:9, Celerra@158.117.120.208 : Telnet::SendTelnetCmds - connect failed - WSAGetLastError: 10061
Responding agent persistent Id: 1209383

Responding agents:
[1] {ID=1210017} NAS Agent @ SW10275.net.bms.com
[2] {ID=1209913} NAS Agent @ SW80223.one.ads.bms.com
[3] {ID=1209383} NAS Agent @ SW10273.net.bms.com


what does it mean?

please advice..

Maggie

472 Posts

March 31st, 2009 11:00

Hi maggie,

Coupe of things to check initially:

1) Celerra should be accessible via Telnet from the host running the NAS agent.

Make sure that you could telnet using the IP Address or hostname of the Celerra.

If not, enable telnet on the Celerra box using the following command.
"chkconfig telnet on"

2) Telnet to the control station and try executing the "nas_version" command.
This command or the telnet connection to the control station should not hang.

3) XHMP server should be running on the Control Station.
To check whether JServer is running, telnet to the control station and
do "ps -ef|grep jserv"

If the above doesn't help then please open a SR as Support will probably need to provide you with a debug XHMP tool to further troubleshoot the discovery issue.


Regards,
Séamus Coffey
EMC Global Services
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