ECC6.1 Brocade discovery and SMI-S agent issue

Hi,

If you are already at the latest Brocade SMI Agent for EOS version 2.7.

Try the following steps to resolve. if the issue remains open a SR with support with the below logs.

A) Confirm if the host which runs the CM has dual IP configured, The CM server may be selecting the server connection IP dynamically which SMI (EOS) Agent is not able to pick. Set the CM host IP address directly in the IP configuration tab instead of the default one (Automatic).

See page 18 & 20 of the EOS Install guide for steps. http://www.brocade.com/downloads/documents/support_plans/SMIAGENT/SMI-S_v2.7/smis2.7_InstallGuide.pdf

B) To get back to the options screen of the Brocade SMI Agent

Do the following

1. Stop the SMI Agent 2.7 server.
2. Delete the mcdataProductInterface properties file available @ < Install Folder >\SMI_Agent_for_EOS_products\agent\server\jserver\bin.
3. Start the SMI Agent 2.7 server by Start_server.bat (Windows)
4. Choose the appropriate connection mode again.

Follow page 12 to 18 of the EOS Install for steps. http://www.brocade.com/downloads/documents/support_plans/SMIAGENT/SMI-S_v2.7/smis2.7_InstallGuide.pdf

C) Confirm there is successful communications between the SMI Agent Provider Hosts and Connectrix Manager, To test this and  test network communications, use 'ping -t -l '   to/from Each component:  As Example :

Run a ping -t -l 4096 < > command from the SMI Agent Provider Host to  Connectrix Manager

Check for dropped packets which would indicate a network issue.

Leave the command running for 1 minute, press Control C to end.

Check the Ping statistics for lost packets.

D) Confirm correct ports are opened If a firewall exists:

Proxy mode: SMI Agent - EFCM communication

If a firewall exists between the EFCM Server and SMI Agent in proxy mode operation, the following port numbers must be open:
• 80 - Web Server port number on the Server port
• 51511 - API-Server to Client communication port
• 51510 - API-Server to Client export port
• 55555 - API-Client to Server export port
• 51513 - ECCAPI port
• 8081 - Web proxy port

NOTE If EFCM Server is configured to run on different non-default ports, respective ports must be opened.

If a firewall exists between the SMI Agent and FCC agent, the following port numbers must be open:
• 5989 - https communication
• 5988 - http communication

E) If the issue remains setup debug mode the and try the connection again.
 
Configuring the debug log for M-EOS Provider

By default, the Debug Log tab is hidden in the application. You must press Ctrl+Shift+F9 to view the debug log tab on the SMI Agent for EOS Products Server Configuration window. The Log Debugging Data check box is disabled by default. Enable the Log Debugging Data check box to enable the Debug Levels table. Click the Debug Log tab to configure the debug log.  After you enable the Log Debugging Data check box, it will reflect in the Server Configuration tool until you clear the checkbox. Assign a logging level of Debug to each category. For log location > Select file > Name the file debug.log

See page 25 & 26 of the EOS User guide of more information on turning on debug. http://www.brocade.com/services-support/drivers-downloads/smi-agent/application_matrix.page

Collect and attach the following logs to the SR on powerlink.

1. The newly created M-EOS Provider debug log

2. From the M-EOS host  the logs in the following location:
     agent\server\logs\audit
     agent\server\jserver\mof 
     agent\server\logs
     agent\server\jserver\logr

Regards

Conor Lawlor