Unsolved
This post is more than 5 years old
14 Posts
0
3089
March 18th, 2009 23:00
ECC Windows host agent constantly using 13% cpu in Windows 2008 64 bit
Hi,
We are currently rolling out windows 2008 64 bit and have noticed that the emc windows host agent is hogging resources. I am not sure if this is a 64 bit or 2008 issue, but the "mnragent.exe" sits at 13% cpu 24/7.
On our 32bit windows 2003 servers the "mnragent.exe" does not do hardly anything.
Host agent is version 6.0.0.0.567
ECC server is version 6.0.0.0.607
Is there a work around or update for this?
Thanks in advance
Dave
UPDATE: Our windows 2008 32 bit server seemed to show normal cpu usage from the "mnragent.exe" process. So this would confirm that it is only a 64 bit problem.
Message was edited by:
dave1234
We are currently rolling out windows 2008 64 bit and have noticed that the emc windows host agent is hogging resources. I am not sure if this is a 64 bit or 2008 issue, but the "mnragent.exe" sits at 13% cpu 24/7.
On our 32bit windows 2003 servers the "mnragent.exe" does not do hardly anything.
Host agent is version 6.0.0.0.567
ECC server is version 6.0.0.0.607
Is there a work around or update for this?
Thanks in advance
Dave
UPDATE: Our windows 2008 32 bit server seemed to show normal cpu usage from the "mnragent.exe" process. So this would confirm that it is only a 64 bit problem.
Message was edited by:
dave1234
No Events found!
AnFo
8 Posts
0
March 19th, 2009 00:00
Maybe you should upgrade your agents to .589
Description: Code review revealed that there was a buffer with a static size that is used to read off the network in the agent SDK code. Code has been changed so the buffer overflow can't occur. Regards Anders
AnFo
8 Posts
0
March 19th, 2009 01:00
I will install the agents on 2008 64-bit in our test environment with .589, i'll give you feedback soon. Regards Anders
AnFo
8 Posts
0
March 19th, 2009 02:00
Regards Anders
AnFo
8 Posts
1
March 19th, 2009 03:00
Though ControlCenter Host Agents can run on Windows 2008 64 Bit Host, we have found that the Performance of the Host Agent is impaired due to the IA64 Architecture being Optimized to run 64 Bit Applications. At Present ControlCenter is only written in 32 Bit code, and Intel made changes to the CPU to Optimize 64 Bit code at the expense of 32 bit code.
Eng are aware of this problem and are looking at making changes, but at present I have no time line when these will be completed. Intel also released an Application IA32-EL which should help reduce the CPU Usage of 32 Bit code on a 64 bit host.
_ _ _
Regards Anders
dave12341
14 Posts
0
March 19th, 2009 17:00
I will check out the IA32-E application, however I would prefer engineering fix this in the next version. (wishful thinking)
seamuscoffey
472 Posts
0
March 20th, 2009 07:00
Please note that I have a ticket open with Engineering for this exact same issue - it's also 13% CPU for my customer!
I will update this thread once I have some feedback from Eng.
Regards,
Séamus
dave12341
14 Posts
0
March 22nd, 2009 17:00
Look forward to hearing the feedback.
timdavis-Uas-C
8 Posts
0
May 7th, 2009 12:00
seamuscoffey
472 Posts
0
May 7th, 2009 13:00
The issue is still under active investigation in Engineering via ticket CQ450492.
Regards,
Séamus
timdavis-Uas-C
8 Posts
0
May 13th, 2009 08:00
seamuscoffey
472 Posts
0
May 13th, 2009 09:00
It looks like the fix for this issue may be released in time to make the upcoming Update Bundle 5 for CC 6.1 which is due out at the end of May.
Will update thread when I have more news.
Regards,
Séamus
johnmon1
1 Message
0
June 9th, 2009 15:00
seamuscoffey
472 Posts
0
June 18th, 2009 06:00
I haven't seen any reports of this issue with CC 6.0/Win 2008 - only at 6.1.
Regards,
Séamus
seamuscoffey
472 Posts
0
June 18th, 2009 09:00
Regards,
Séamus
cincypiper1
27 Posts
0
July 10th, 2009 10:00
Still no patch for ECC 6.0.0.650? Is there an ETA on a patch release? A significant portion of our Microsoft SQL servers are Windows 2008 clusters.
Message was edited by:
cincypiper