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May 27th, 2009 05:00

ECC UB3 issue.

I tried to install UB3 on a clean Control Center 6.1 installation, with no addition agents or patches added after the initial install, and recieved the error code when upgrading the Control Center Repository of -1. Has anyone run into this before. I have gone through the guide and verified connectivity to the STS and ECC databases, it seems when UB3 was applied and failed the store could not start so I did a rollback successfully.

Any help would be appreciated!

Shaun

4 Operator

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2.1K Posts

May 27th, 2009 07:00

I have been hearing rumours of some issues in the field with customers upgrading to UB3. I don't have a lot of detail, but my account team has recommended waiting for UB5 (which should be available within a few days anyway).

10 Posts

May 27th, 2009 08:00

Is this something that will fix the issues seen with UB3's installation? Are there any tech notes available as to what the install will encompass, and the availability will be in the next week, or later, just looking for a timeframe?

Thanks

Shaun

4 Operator

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2.1K Posts

May 27th, 2009 13:00

I would have to assume UB5 will correct the issues being experienced with UB3, but only time will tell.

As for the official release date, maybe someone at EMC has some insider info on this...???

10 Posts

May 28th, 2009 06:00

To give a background, we had a successful 6.1 installation will patches up to 6.1.0.138. We had several agents running (NAS, Clariion, Invista, Symmetrix, SDM, FCC) This is a fairly new installation where Storage Scope, WLA, and Perf Manager are on another server (Dispersed Installation). There was also 6 servers reporting back with Master and Host agents.

I followed the guide, confirmed connectivity to databases, began installation. The original install of UB3 failed with a "Return Code=128". At this point I attempted to roll back, and could not.

Since this is a fairly small installation, I reinstalled ECC 6.1, no patches, no agents deployed. (straight out of the box installation). At this point I went thru the guide again, this time it got to the point where it was upgrading the repository, which I believe is one of the last steps. It got thru about 45 minutes of the upgrade then bombed with a "Return Code=-1". I have since opened a case, and I was using the same account as the ECC installation, which was the 1st thing support had me verify.

May 28th, 2009 06:00

There have been numerous successful UB3 deployments. I also have heard of some customers having challenges with their UB3 upgrades. Unfortunately, I have not heard of any single issue that has been impacting a large number of customers.

It would be really helpful to know more detail about Shaun's original problem. For example, was there a successfully running 6.1 GA infrastructure before the UB3 upgrade was applied or was it a fresh install followed immediately by applying the UB3 upgrade before anything was started (other than the ECC repository).

I'll notify people that have much more experience with upgrade procedures are aware of this thread as you really don't want me trying to provide guidance an an upgrade issue :-)

10 Posts

May 28th, 2009 08:00

Yes we can do webex, you can email me at sfindley(at)gaic.com. Anytime you can do this, I can accomidate.

52 Posts

May 29th, 2009 15:00

Hey, i went to go look into UB3 today, is it off of powerlink? or am i just blind?.. thanks!!

46 Posts

June 2nd, 2009 14:00

I see it on there, its the 4th or 5th item down in the 6.1 patches
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