This post is more than 5 years old
34 Posts
0
753
October 21st, 2008 06:00
ECC Console Error
Hi All,
Hope u had a lovely weekend.
I installed the All Java patch for server, store and console and now I have to patch the console on my machine to this new version 6.0.0.0.527. I go to webinstall and try to patch the console, which is stating ECC 6.0 is not installed on my machine but that is not the case as I have been using it before.
Any idea how to resolve this issue.
Hope u had a lovely weekend.
I installed the All Java patch for server, store and console and now I have to patch the console on my machine to this new version 6.0.0.0.527. I go to webinstall and try to patch the console, which is stating ECC 6.0 is not installed on my machine but that is not the case as I have been using it before.
Any idea how to resolve this issue.
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AmolMahajan
108 Posts
0
October 21st, 2008 06:00
Uninstall ECC 6.0 from ur machine and start installing it again.
seamuscoffey
472 Posts
1
October 21st, 2008 07:00
So, the CC Console 6.0.0.0.xxx on your desktop is the previous Java version and not .527, yes?
If for some reason you cannot download/install the latest Console via the Internet Explorer interface then you navigate directly to the actual .527 Console exe file which should be located in the following location:
:\ECC\Tomcat\webapps\webinstall\Patch6000527\eccclient_Patch6000527.exe
Hope that helps...
Regards,
Séamus Coffey
EMC Global Services
sriwithfbl
34 Posts
0
October 24th, 2008 08:00
I did reinstall after I started this thread and it did work.
Any reason why this could have occured.