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July 31st, 2009 11:00

ECC 6.1 UB5

I'm at the end of the install of ECC 6.1 UB5 - where the instructions say to answer Yes to Locked files/folders were encountered trying to back up .

I've answered Yes 3-4 times (and 2 hours) and still it comes back to this warning prompt.

It says 'the install cannot continue until that process is ended and files are unlocked.'

What process? Is it safe to click No?

Thanks.

Jim

259 Posts

August 17th, 2009 07:00

I clicked NO and the process continued and the install completed with a Successful completion message.

I have had no problems so far since the upgrade.

1 Message

August 27th, 2009 10:00

I am facing the same problem in UB5 installation throwing the error as error locked files/folders were encountered while trying to backu up.

Can you help me in understanding how to use process explorer and how to fix this issue and complete the sucessful installation.

Thanks,
Sudhir
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