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March 8th, 2010 10:00

ECC 6.1 UB5 infrastructure goes down since the Windows 2003 SP2 is applied

Hello,

Since I apply the Windows 2003 SP2 on my ControlCenter 6.1 UB5 server, some services could not start .

Only the following services starts :

   EMC ControlCenter API Server
   EMC ControlCenter Repository
   EMC ControlCenter Web Server

When I try to start "EMC ConttrolCenter Server" service, this starts and then immediately shutdown.

The system Application Event Log shows the following messages  :

Type de l'événement :    Informations
Source de l'événement :    EMC ControlCenter Store
Catégorie de l'événement :    Aucun
ID de l'événement :    4
Date :        08/03/2010
Heure :        18:59:05
Utilisateur :    N/A
Ordinateur :    S1CCP72E
Description :
The EMC ControlCenter Store service is being started.

Type de l'événement :    Informations
Source de l'événement :    EMC ControlCenter Store
Catégorie de l'événement :    Aucun
ID de l'événement :    5
Date :        08/03/2010
Heure :        18:59:05
Utilisateur :    N/A
Ordinateur :    S1CCP72E
Description :
The EMC ControlCenter Store service has been started.

Type de l'événement :    Informations
Source de l'événement :    EMC ControlCenter Store
Catégorie de l'événement :    Aucun
ID de l'événement :    4096
Date :        08/03/2010
Heure :        18:59:05
Utilisateur :    N/A
Ordinateur :    S1CCP72E


Description :
Could not initialize the Java Virtual Machine.

18:54:17 INFO [Thread-0] -


-----------------   NEXAWEB SERVER LICENSE  ------------------
-
- Customer ID        : 152
- License type       : Developer
- Max unique IPs     : unlimited
- Max XUL sessions   : unlimited
- Max CPUs/server    : unlimited
- Clustering allowed : false
- Expiration date    : none
-
--------------------------------------------------------------

    Nexaweb Technologies Inc.(C)2000-2004. All Rights Reserved.
    Nexaweb Technologies Inc.
    10 Canal Park
    Cambridge, MA 02141
    Tel: 617.577.8100. Email: support@nexaweb.com


18:54:17 INFO [Thread-0] - Clustering is OFF.
18:54:17 INFO [Thread-0] - Servlet Engine: Apache Tomcat/5.5.26
18:54:17 INFO [Thread-0] - Servlet API Version: 2.4
18:54:17 INFO [Thread-0] - Nexaweb Server Info = Nexaweb Server 3.2.284
18:54:17 INFO [Thread-0] - Nexaweb Server initialized successfully.

The Tomcat "Tomcat_SystemOut.log" Log has the entry :


8 mars 2010 18:54:17 org.apache.catalina.core.StandardContext resourcesStart
GRAVE: Erreur lors du démarrage des Resources statiques
java.lang.IllegalArgumentException: Le document base D:\ECC\Tomcat\server\webapps\manager n'existe pas ou n'est pas un répertoire lisible
    at org.apache.naming.resources.FileDirContext.setDocBase(FileDirContext.java:141)
    at org.apache.catalina.core.StandardContext.resourcesStart(StandardContext.java:3855)
    at org.apache.catalina.core.StandardContext.start(StandardContext.java:4024)
    at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:760)
    at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:740)
    at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:544)
    at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:626)
    at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:553)
    at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:488)
    at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1149)
    at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
    at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1022)
    at org.apache.catalina.core.StandardHost.start(StandardHost.java:736)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014)
    at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
    at org.apache.catalina.core.StandardService.start(StandardService.java:448)
    at org.apache.catalina.core.StandardServer.start(StandardServer.java:700)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:552)

The Oracle Services are starting normally and the databse seems to be OK.

Has someone encountered this problem ?


I would appreciate any suggestion ...

Thanks a lot.

2 Posts

April 30th, 2010 06:00

Problem has been solved by installing the Microsoft Patch WindowsServer2003-KB971812-x86-ENU.exe

See Primus emc237123 for more details.

Regards,

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