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dernsber

52 Posts

966

July 2nd, 2008 08:00

ECC 6 Master Agent - Can't install Host agents

We just performed a fresh install of ECC 6. I had an admin install the Master Agent on a cluster of four Windows 2003 servers lastnight. This morning, the hosts were available. I went to try and install the Host Agent on these servers and it comes up with errors:

Disk Free Space Check - Fail - Unexpected error in script result

I went and checked the free space on the host, it has about 8GB frree so that's not the problem.

Has anyone seen this before? or knows what could be causeing this?

Thanks in advance!

JAB4

6 Posts

July 2nd, 2008 10:00

Find out if the master agent was installed to a folder with a space in the folder name, i.e. c:\program files (x86). We had this problem because the SA's did not want the \ecc folder off the root. We settled on a c:\apps\ecc folder.

dmcook

16 Posts

July 2nd, 2008 11:00

I've seen this plenty in the UNIX space where it's typically caused by a missing binary used to evaluate the available disk space, or the access attributes for that same binary not permitting execution.

You might also look to the remoteinstalls logs on the server itself for additional details.

HTH,
--Doug

dernsber

52 Posts

July 3rd, 2008 06:00

JABoger had it on the money. We just reinstalled it to a directory w/out any spaces and its working perfectly.

Thanks for all the help!!

Message was edited by:
dernsber

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