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March 4th, 2022 12:00

XPS L502X, control bar off. What to do?

Hi, I have an old XPS L502x and now the control bar doesn't work...
The power button ok, the battery light ok, the rest doesn't light up and doesn't
Can someone help me?

Nome do Sistema Operacional Microsoft Windows 7 Home Premium

Versão 6.1.7601 Service Pack 1 Compilação 7601

Outras Informações sobre o Sistema Operacional Não disponível

Fabricante do Sistema Operacional Microsoft Corporation

Nome do sistema DARK

Fabricante do sistema Dell Inc.

Modelo do sistema Dell System XPS L502X

Tipo do sistema x64-based PC

Processador Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, 2401 Mhz, 2 Núcleo(s), 4 Processador(es) Lógico(s)

Versão/data do BIOS Dell Inc. A04, 25/03/2011

Versão do SMBIOS 2.6

Pasta do Windows C:\Windows

Pasta do sistema C:\Windows\system32

Dispositivo de inicialização \Device\HarddiskVolume1

Localidade Brasil

Camada de Abstração de Hardware Versão = "6.1.7601.24545"

Nome de usuário DARK\Bange

Fuso horário Hora oficial do Brasil

Memória Física (RAM) Instalada 8,00 GB

Memória física total 7,92 GB

Memória física disponível 2,63 GB

Memória virtual total 15,8 GB

Memória virtual disponível 10,5 GB

Espaço do arquivo de paginação 7,92 GB

Arquivo de paginação C:\pagefile.sys



4 Operator

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5.6K Posts

March 12th, 2022 08:00

I suggest that you re-post your question in the XPS laptop forum.

10 Posts

March 12th, 2022 10:00

 
The problem was addressed on another forum (non-Dell).
At first there was a doubt about the "Control bar", as the Americans call it "Control strip", which are WiFi monitoring LEDs, battery and 3 custom buttons, all in the same line as the power button on the housing.
The recommendation was to reinstall the Intel chipset drivers and then the "Quickset".
the procedure was done and everything started working again, however if a reset or shutdown is done, the 2 button settings are lost and they only come back calling the "Quickset" again.
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