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July 8th, 2017 13:00
Xps 8920 not powering up
I tried to install a 2nd hard drive in my xps 8920. It didn't power up afterward -- the on button is flashing but nothing else is happening. I disconnected the 2nd hard drive but there's no change. All I get is a flashing on button. Any ideas on what went wrong and what I can do to get it to work again (even without the 2nd drive)?
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Dell-Vijay A
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July 9th, 2017 06:00
Hi Johnaocal,
Kindly confirm how many flashes you see on power LED?
Also check if all the cables are intact?
Please click my DELL-username and write me a private message with the service tag and your Name for case records.
xps8900
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July 26th, 2017 20:00
Johnaocal
It happened to me too. just got XPS 8920 with M.2 NVMe toshiba 256GB SSD onboard with 2TB SATA HD equipped.
unboxed the pc and I added samsung EVO 850 SSD 512GB to 3rd SSD slot and tried to power up for the first time to go into bios to change boot order to CD/DVD.
Power buton led blinks in yellow / orange like 'blink once then interval then blink twice'
I called Dell support and they let me pull out most of components on motherboard to try if it powers up without them. But it didn't so they sent me on site Help technician for free of charge.