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April 8th, 2019 03:00

XPS 13-9365, PN556W, buttons work but writing does not

Hi

The Active Pen PN556W lights are functioning also the pen shortcuts are working. But when I want to write, it won't work. The coin cells battery holder is not loose. I went through all basic troubleshooting. Any advice will be helpful.

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June 20th, 2019 21:00

Same for me

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17.6K Posts

June 21st, 2019 04:00

rauna911,

 

Click my name and private message me the pc service tag number as well as your registered name, email address, and phone number. 

 

March 17th, 2020 06:00

same here, really frustrating

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